Customer Support Representative
7 months ago
**Salary : Upto 4.2 LPA**
**Shift: Rotational shift (Cab facility)**
**Working days: 5 days working ( 2 Rotational Week offs)**
**Relocation allowance of 10000 will be provided**
**Qualifications**:
- Excellent communication skills, both in written and spoken English
- Proven experience in customer service, preferably in a call center or online support environment
- Strong problem-solving and troubleshooting skills
- Calm and patient temperament to handle irate customers and diffuse tense situations
- Good multitasking and time management skills to manage and prioritize concurrent tasks and responsibilities
- Familiarity with CRM and support software tools such as Zendesk, Freshdesk, or similar
- Any degree or diploma in Business Management, Communications or related field
- Good knowledge of Microsoft Office Suite, especially Excel and PowerPoint
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹25,000.00 - ₹34,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
- US shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Jaipur, Rajasthan (required)
Ability to Relocate:
- Jaipur, Rajasthan: Relocate before starting work (required)
**Speak with the employer**
+91 9897853787
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