Telesales Specialist

3 weeks ago

New Delhi, India Unacademy - Kota Center Full time

Tele Sales Specialist (Telecaller) – Unacademy Kota CenterLocation:Kota, Rajasthan Job Type:Full-time (On-site)About Unacademy:Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At ourKota Center, we are redefining offline education with innovation, excellence, and results-driven learning experiences.Position Overview:We are looking for an enthusiastic and result-drivenTele Sales Specialist (Telecaller)to join our team at the Unacademy Kota Center. The ideal candidate will be responsible for engaging with prospective students and parents, providing detailed information about our courses, and helping them make informed enrollment decisions.Key Responsibilities:Make outbound calls to potential students and parents to promote Unacademy’s courses and services. Handle inbound inquiries and provide accurate information about programs, fees, and admission processes. Follow up with leads through calls, messages, and emails to ensure conversions. Maintain and update customer databases (CRM). Achieve daily/weekly/monthly targets for calls and conversions. Build and maintain strong relationships with students and parents. Coordinate with the on-ground counseling and marketing teams for smooth operations.Requirements:Education:Minimum Graduation (any stream). Experience:6 months to 2 years of experience in Telecalling, Telesales, or Customer Service (preferably in the Education sector). Skills: Excellent communication and persuasion skills (Hindi & English). Good interpersonal and problem-solving abilities. Basic computer knowledge (MS Office, CRM tools). Positive attitude, target-oriented, and team player.What We Offer:Competitive salary —Best in the Education Industry. Attractive incentives and performance bonuses. Career growth opportunities with India’s leading EdTech brand. Dynamic and supportive work environment.Work Schedule:Full-time, On-site (Kota Center)

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