Customer Support Executive
2 days ago
Company DescriptionHappyLocate, established in 2016, revolutionizes the employee relocation landscape across 16,000+ pin codes. We offer a wide array of services including house shifting, pet relocation, office moves, and house search assistance. Utilizing advanced technology and customized solutions, we manage relocations efficiently from planning to post-move support. Our dedication to reliable service has led to growing customer satisfaction. Join us and experience seamless employee relocations.Role DescriptionWe are seeking a detail-oriented and customer-focused Customer Support Executive to join our team. The ideal candidate will serve as the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first mindset.Key Responsibilities: Customer Interaction Respond to customer inquiries via Phone, Email and Chat Handle customer complaints, escalations professionally and promptly Problem Resolution Investigate and resolve customer issues efficiently Follow the TAT for escalation resolution Feedback Collection Constant feedback from the customers at every stage of the process Ensuring improvement in NPS Process Adherence Documentation and records of every conversation to be maintained Following the company and business processes without deviations Service Excellence Ensuring customer satisfaction by maintaining service standards Cross-functional coordination Areas of improvement for other team members to enhance the experience of a customerQualifications needed: 1 to 3 years of experience in Customer support or similar role, preferably from a Packing & Moving Industry. Excellent verbal and written communication skills Ability to multitask and manage time effectively Proficiency in Excel and Powerpoint.
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Customer Support Specialist
1 week ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Specialist
1 week ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
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Customer Support Executive
4 weeks ago
New Delhi, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full timeProfile- Customer Service Executive Experience- Fresher to 2 Years Location- MumbaiJOB DESCRIPTIONShould knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level.DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.
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Customer Support Executive
4 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring Customer Support Executives for our Domestic Chat Process team. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle customer interactions efficiently through chat support. Candidates with prior BPO experience are preferred, though motivated freshers with excellent skills will also be...
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Customer Support Executive
1 week ago
New Delhi, India MTechZilla Full timeAbout UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
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Customer Support Executive
5 days ago
New Delhi, India Saaol Heart Center Full time**Customer Support Executive** We are looking for a **Customer Support Executive** to provide hassle-free experience to our patients. She / He will work closely with the Customer Success Manager and other team members as the first point of contact for prospective as well as existing customers/Patients. The customer office executive will answer and direct...
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Customer Support Executive
1 week ago
New Delhi, India Linen Trail Full timeCustomer Support Executive (Email, WhatsApp & Voice)Location: Thrissur, KeralaCompany: Linen Trail – India’s Quiet Luxury Linen LabelAbout the Role:We’re looking for a Customer Support Executive who can deliver exceptional service across Email, WhatsApp, and Voice. You’ll be the first point of contact for our customers helping them with orders,...
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Customer Support Executive
4 days ago
New Delhi, India Laish Design LLP Full timeLaish Design LLP is a design engineering firm specializing in swimming pool products for the U.S. market. We focus on precision, innovation, and quality across every project we deliver. Our work supports leading pool brands with detailed design and technical expertise. We are a dynamic team of over 60 professionals spread across India. Collaboration and...
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Customer Support Executive
1 week ago
New Delhi, India Just In Time Full timeJob Summary: The Customer Support Executive will be responsible for improving customer support operations to enhance customer satisfaction, loyalty, and retention. This role involves optimizing service processes, handling escalations, and ensuring seamless customer interactions across multiple channels, including chat, email, and phone support.Key...
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Customer Support Executive
4 weeks ago
New Delhi, India WNS Full timeWNS is actively hiring for Customer Support Executives for its International Voice and Chat Process .This is a rotational shift role (including night shifts) designed to support global customers across time zones. Freshers and candidates with up to 3 years of international BPO experience are welcome to apply. Both graduates and undergraduates are...