Professional Services Interface Consultant Lead

1 week ago

Udaipur, India Safeguard Global Full time

Ready to join the future of work?

Come join a remote and hybrid first*, global company spanning across the Americas, Europe, and Asia for A Job That Works for You. You will become among 2000+ Guardians worldwide, embracing YOUR unique approach to work.

Our vision of the future of work is “Work In Any Way” which offers flexibility for where you work, it empowers you to define your ideal work environment, unbound by the traditional notions of what work should look like. Most importantly, it puts people first

(*some of our roles are completely remote while some roles may require a remote first- hybrid workstyle, where you may be required to be in office once or twice a week – we are happy to clear this up on our initial call with you )



How you will make a difference:


  • Establish a ‘high performance’ culture, coaching Business Analysts (BA) where necessary on work methods and by modelling a high level of personal accountability and goal achievement.
  • Foster a positive team environment, ensure collaboration between team members within the team and with colleagues in other departments, actively work with Management to identify challenges to balance capacity / demand within the team.
  • Promote “best practice execution” by analysing current processes/procedures, identifying new methods, and documenting via process maps and desktop procedures.
  • Foster strong working relationships with the global Operations Teams by ensuring the team deliverables are high quality and aligned to the standards of the Operations process requirements.
  • Develop exceptional talent, through proactive recruiting plans, careful employee development plans, and timely succession planning maps.
  • Set clear objectives and goals, monitor the individual performance, identifying deficiencies in skill sets to improve training and the overall development of Safeguard Global talent.
  • Collaborate with Regional Managers and other Global Implementation Team Leaders to organise the team and its workload.
  • Ensure all projects have sufficient resources to cover for holidays, absences and/or peak processes during the project schedule.
  • Ensure each team member understands his/her responsibilities for compliance and audit (including SOC1 requirements), and verify that audit documents are completed routinely.
  • Address client issues or complaints as they arise, and escalate in a timely fashion if necessary.


What will give you an advantage:



  • Global Payroll knowledge or experience a distinct advantage
  • A thorough understanding of data flow, relationships and movement into and out of different systems
  • Excellent communication skills both written and verbal; with the ability to communicate effectively and professionally at all levels.
  • Strong client management/ relationship building skills.
  • Organizational and time-management skills
  • PC skills especially MS excel for reporting
  • Needs to operate in a structured and organised way
  • Is an influencer; understands the drivers for change and able to state case clearly and influence others.
  • Aptitude for analytical thinking in creating solutions.
  • A proven organiser; must be able to prioritise personal workloads and help others do the same.
  • Tenacious; will work diligently through to completion of task, whilst remaining objective.
  • Must be able to work in harmony with other team members and use own initiative for broadening own expertise and experience.
  • Be calm under pressure.
  • Bi-lingual in EMEA language (Spanish, German, French, etc.) helpful


Experience required:

  • Three to six (or more) years of global implementation experience in Payroll/ HR/ Project management
  • Exposure to and understanding of the operation of HR / Payroll, Finance and Treasury systems
  • Able to demonstrate a mature understanding and flexible approach to the sales and service delivery environments of the commercial operation on the business
  • Understanding of ISO / SOX compliance


Who we are and what we do:

Safeguard Global is…Global We help 1500+ companies hire, manage, and pay employees in 170+ countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe. ✈️

Our Global Benefits

  • ‍ Autonomy & Flexibility (Work in Any Way): Remote first, with the flexibility to include school runs and gym breaks in your schedule all while maintaining a high standard of work.
  • ‍ Bonding Leave: Enjoy paid leave to bond with your new family member.
  • 2 Charitable Days: Contribute to causes you believe in.
  • Reward & Recognition Program: Be rewarded for your success and championing our values.
  • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
  • Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.

Why become a Guardian:

  • ✈️ International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
  • ⭐ Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
  • Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Next Steps:

To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.

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