Integration Specialist
3 days ago
- Job Description:
We are looking for a skilled Discovery Integration Specialist with 3 to 6 years of experience in the IT industry, particularly with the ServiceNow platform. This role is essential for managing and enhancing our enterprise-wide, multi-tier ServiceNow production environment.
Responsibilities:
- Implement and manage CMDB Discovery and Service Mapping within ServiceNow.
- Configure and enhance the ServiceNow IT Operations Management (ITOM) modular platform.
- Develop and align ServiceNow ITOM configurations, including automated population of CMDB data.
- Maintain comprehensive documentation of all configurations and developments.
- Prepare and conduct training sessions for team members.
Qualifications:
- 3 to 6 years of relevant experience in the IT industry, specifically with ServiceNow.
- Strong knowledge of networking infrastructure and cloud services.
- Basic scripting abilities to automate processes effectively.
- Familiarity with configuration management and ITIL best practices.
Certifications:
- ServiceNow Administration Certification.
- ServiceNow Discovery Implementation Specialist Certification.
- Additional certifications in various ServiceNow tracks are a plus.
Preferred Skills:
- Excellent communication and documentation skills.
- Ability to work collaboratively within a team-oriented environment.
- Strong analytical and problem-solving skills.
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