Technical Writer

1 day ago

Mumbai, Maharashtra, India Smart Energy Water Full time


• Define target audience, outline manuals, and write documentation that is technically accurate and conforms to the company's writing style guidelines.


• Document new features and maintain existing documentation versions, including user guides, FAQs, and product technical overviews.


• Work closely with Product and Delivery teams to deliver technical


• documentation with a high focus on clarity, completeness, accuracy, and usability.


• Obtain product information from agile meetings, specifications, supplemental material, and discussions with SMEs


• Participate in peer review processes to improve documentation quality.


• Contribute to the development and maintenance of existing documentation processes, standards, checklists, and templates.


• Suggest screen labels and error messages with a focus on improving the customer experience (UX).


• Skilled in writing, editing, reviewing, and scrutinizing a variety of documents.


• Coordinate with onsite trainers for the required document deliverables.


• Proven English writing skills


• Knowledge of MSTP is required. Exposure to familiarity with programming languages is not required but will be a plus.


• Experience working in an Agile/Scrum development environment.


• Good decision-making and planning skills, strong research skills, high attention to detail, and team player skills.


• Self-motivated with positive attitude and analytical skills.


• Ability to deliver in a fast-paced environment with changing priorities and tight deadlines.


• Experience with Jira, Confluence, MS Office (Word, Excel, Power Point), and Visio.

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