Associate Vice President

3 weeks ago


Chennai, India Wipro Full time

AVP Finance Operations


PRINCIPAL RESPONSIBLITIES:


- Minimum 15+ years of experience, 8 years at Managerial Level and should have capability to manage 550+ FTEs


- Minimum 12+ years of R2R and P2P OR O2C experience is mandatory.


- Drive on-time, accurate & quality service delivery within agreed-upon SLAs for assigned processes


- Responsible for day to day deliverables in the US, UK, Europe clients


CRITICAL SKILLS REQUIRED:


- Minimum 16+ years of experience, 8 years at Managerial Level and should have capability to manage 500+ FTEs


- Minimum 10+ years of R2R/P2P/O2C experience is mandatory.


- Drive on-time, accurate & quality service delivery within agreed-upon SLAs for assigned processes


- Identify opportunities to increase existing processes, reviewing the current lifecycle and new business


- Review FTE requirements, shift plans & capacity planning


- Responsible for day to day deliverables in the UK or Europe clients


- Should be ready to work in client specific shifts.


- Integrate domain knowledge & business understanding to create superior solutions for the client


- Responsible for customer satisfaction by meeting / exceeding all service levels as agreed with the customer


- Drive & achieve productivity enhancements



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