Process Developer

3 weeks ago

Gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
Inviting applications for the role of Process Developer, Accounts Payable - Payment Processor
Payment's processor Senior Specialist, reporting to the Finance – Ops Lead

Responsibilities
• Lead and deliver payment of invoices in line with S2P policies.
• Manage and handle payment runs according to timelines.
• Monitor exceptions and take appropriate action based on error codes.
• Monitor payments issued through SAP, ensuring immediate action is taken based on rejections and interfacing with the bank.
• Issue manual payments in bank portals.
• Work with high attention to data, ensuring 100% accuracy.
• Ensure business compliance by identifying issues and escalating them appropriately.
• Mentor and resolve supplier queries.
• Maintain document retention in line with retention policy/guidelines.
• Provide front-line support for inbound queries via email and telephone related to invoice processing, approval, and payment.
• Meet SLAs/KPIs, update systems, and contribute to continuous improvement initiatives.
• Own and maintain SOPs in accordance with quality requirements, keeping SOPs up to date.
• Interact with bankers, treasury, and other stakeholders to address payment-related queries within TAT.
• Update trackers and provide support for audits with the required documentation.
• Generate forecast reports and post cash/bank entries based on them.
• Actively participate in the team, staying self-motivated and prioritizing work based on criticality.
Qualifications we seek in you
Minimum Qualifications / Skills
• B.Com (Finance) with relevant experience in Accounts Payable Payment Processing 
• Proficiency in Microsoft Tools – MS Excel, Word, and PowerPoint is a must. 
• Exposure to SAP ERP (FI-CO) as an end-user is a must. 
• Flexible to work in regional shifts.
• Flexible and adaptable to changing business needs and requirements. 
• Must be able to work well under pressure and have a strong understanding of business processes and systems. 
• Well organized and time management skills. 
• Ability to coordinate with multiple teams spread over different countries, centres and time zones. 
• Must possess strong and effective written and verbal communication & presentation skills. 
• Ability to succeed in a team environment.

Preferred Qualifications/ Skills
• M.Com / MBA (Finance) years of relevant experience in Accounts Payable Payment Processing 

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