Lead Data Scientist

5 days ago

Kottayam, India MakeMyTrip Full time

Location: MakeMyTrip, Bangalore

Experience Level: 5-7 years

Position: Lead Data Scientist

Education: BE/BTech from Tier 1 institutes (IITs/IIITs/NITs). Preferably MS in CS/NLP/KGs/Vision at top tier institute, for lead DS.


Reimagine Travel decisions with the power of AI @ MakeMyTrip. MakeMyTrip has been AI/ML/Data/Platform powered organization. We are now shaping the future of travel for Bharat customers, with GenAI-centric innovations, leveraging SLMs, Vernacular STT/TTS, and travel content systems. Join us to take these systems, chatbots, Cx, content to next orbit of excellence.


About the Role:

As a Lead data scientist, you will:

· Design, develop, and fine-tune multilingual Small Language Models (SLMs) with advanced AI capabilities for applications such as travel destination expertise, Myra bot orchestration, hotel semantic search, and customer support bot assistance.

· Build custom Natural Language Inference (NLI) and reward-scoring models to evaluate SLM responses, enabling enhanced response quality and relevance.

· Develop and implement active learning pipelines for data and models, focusing on NLP, Named Entity Recognition (NER), intent classification, travel-specific embeddings, and custom SLM training.

· Architect and enhance conversational AI systems to dynamically adapt and comprehend intents, NLP, and NER tasks across multiple lines of business, supporting the Myra chatbot ecosystem.

· Drive end-to-end quality assurance through robust integration and experience testing, establishing objective evaluation metrics and leveraging A/B testing for performance optimisation.

· Mentor and guide engineering teams in advanced SLM and Generative AI analytics, fostering growth and innovation.

· Collaborate across teams to deliver scalable solutions that impact millions of users, ensuring alignment with business goals.

· Focus on hosting and deploying Generative AI models on robust and efficient infrastructure to support large-scale operations.

What You Bring:

  • Deep experience in Natural Language Processing (NLP & NLI), tiny/small language models, base language model retraining (both transformer and BERT based architectures).
  • Extensive experience in conversational NLP systems.
  • Experience in SLM re-training/pruning
  • Experience in retriever frameworks in Q&A bots.
  • Experience in contrastive learning, graph learning based embedding methods with heterogenous features.
  • Preferably experience in building NLP active learning pipelines.
  • Demonstrable experience in scaling your models to large scale search systems is a plus.
  • Very good critical reasoning skills, data centric NLP/NLI systems.
  • Must have temperament and hunger to work in fast-paced environment.


Why Join Us?

Be part of a team revolutionizing the travel industry with cutting-edge AI and Generative AI technologies, impacting millions of users worldwide.

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