Concierge Executive

The Travel Desk Executive will be responsible for managing and coordinating all aspects of domestic and international travel for company employees, ensuring cost-effectiveness, adherence to company travel policies, and smooth travel experiences. The role requires strong organizational skills, attention to detail, and prior experience in corporate travel bookings.

Key Responsibilities

1. Travel Planning & Booking

• Handle end-to-end travel arrangements for employees including flights, trains, hotels, car rentals, and visas.
• Coordinate with travel agencies, airlines, and hotels to ensure competitive rates and timely bookings.
• Plan optimal travel routes considering cost, convenience, and time efficiency.

2. Corporate Travel Management

• Manage both domestic and international corporate travel requirements.
• Ensure all bookings comply with company travel policies and budgets.
• Maintain corporate tie-ups and negotiate preferred rates with vendors.

3. Documentation & Compliance

• Arrange and process visas, travel insurance, and other travel-related documentation.
• Maintain accurate travel records, approvals, and expense reports.
• Ensure compliance with statutory regulations and internal audit requirements.

4. Coordination & Communication

• Communicate itineraries and confirmations to employees promptly.
• Serve as a point of contact for travel-related issues, delays, or emergencies.
• Liaise with finance for travel reimbursements and settlement of invoices.

5. Vendor & Budget Management

• Build and maintain relationships with travel service providers for best service and rates.
• Monitor travel expenses and submit monthly/quarterly reports to management.

Qualifications & Skills

• Bachelor's degree in Hospitality, Travel & Tourism, Business Administration, or related field.
• 2–4 years of experience in corporate travel booking (domestic & international).
• Familiarity with GDS systems (Amadeus, Galileo, Sabre) and online booking platforms.
• Strong negotiation and vendor management skills.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and handle last-minute changes.
• Attention to detail and strong organizational skills.