Associate Director
4 days ago
& Responsibilities:- Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.- Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.- Develop and execute customer success plans, including onboarding, training, and ongoing support.- Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.- Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.- Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.- Monitor customer health metrics and proactively address any red flags to prevent churn.- Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.- Stay up-to-date with industry trends and best practices in customer success management.Ideal Candidate:- Degree in Business Administration, Accounts, or a related field.- Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.- Proven track record of managing and retaining high-value customers.- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.- Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.- Self-motivated and results-oriented, with the ability to work independently and as part of a team.- Proficient in CRM software and other customer success tools.- Ability to travel as needed to meet with customers (ref:iimjobs.com)
-
Associate Director
4 weeks ago
Gurugram, India Aecom Full timeAECOMs Enterprise Capabilities team is looking for a Associate Director -Landscape to join our team in Bangalore /Gurgaon office . We are seeking an Associate Director to join our Landscape team in India. This is an exciting opportunity for a motivated architect to contribute to impactful marine infrastructure projects across global offices and continue...
-
Project Finance Advisory
3 weeks ago
Gurugram, India Gridlines Full timeCompany Overview: Gridlines is a young, entrepreneurial, fast-growing financial advisory and financial modelling firm. The company formally launched its infrastructure advisory business last year, focusing on project finance, M&A and bid support across all infrastructure sectors, with a particular focus on energy transition projects. Role Overview: This...
-
Urgent Search: Associate Director
2 weeks ago
Gurugram, Gurugram, India BIG4 Full timeJob Description We're Hiring: Associate Director Operational Excellence Location: Gurgaon We are seeking a seasoned transformation leader to join our high-impact Transformation teama strategic engine driving innovation, scalability, and profitability across Organization. As Associate Director Operational Excellence, you'll spearhead enterprise-wide...
-
Associate Director
2 weeks ago
Gurugram, India Invokhr Full timeWe are seeking an experienced and dynamic Associate Director to join our reputable team as a Due Diligence expert. In this role, you will be responsible for leading due diligence projects, conducting research and analysis, and providing strategic recommendations to senior management. Key Responsibilities: Manage and oversee due diligence processes from...
-
Associate Director
4 weeks ago
Gurugram, India 1Lattice Full time1Lattice is a 360-degree business decision support platform with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice offers an integrated product suite to make decisions smartly, right from Inputs to Validation, Execution and Measurement. 1Lattice works with...
-
Associate Director
4 weeks ago
Gurugram, Gurugram, India Affle Full timeJob Description Designation: Associate Marketing Director, India Office Location: Gurgaon Position Description: We're seeking a highly experienced, driven, and strategic marketing expert to join us as Associate Marketing Director in India. This is a senior role with cross-functional exposure, responsible for strengthening Affle's position in the India...
-
Associate Director Business Development
2 weeks ago
Gurugram, India Coforge Full timeJob Title: Associate Director – Business Development (Large Enterprise - PSU focus) Skills: Data Sales, New Logo Acquisition, Consultative Selling, Business Development, GTM, Partner Ecosystem, Market Research Experience: 12+ Years Location: Delhi /NCR (Preferably in Gurugram) Job Summary: We are seeking a dynamic and results-driven Associate Director –...
-
Associate Director Business Development
2 weeks ago
Gurugram, India Coforge Full timeJob Title: Associate Director – Business Development (Large Enterprise - PSU focus) Skills: Data Sales, New Logo Acquisition, Consultative Selling, Business Development, GTM, Partner Ecosystem, Market Research Experience: 12+ Years Location: Delhi /NCR (Preferably in Gurugram) Job Summary: We are seeking a dynamic and results-driven Associate Director –...
-
▷ Urgent! Associate Director
3 weeks ago
Gurugram, India Cushman & Wakefield Full timeJob Description Job Title Associate Director Job Description Summary Job Description Summary As a Delivery Lead at Cushman & Wakefield, you will oversee the successful implementation and delivery of client solutions, ensuring high-quality service delivery across real estate projects and technology initiatives. You will coordinate resources, manage...
-
Masters Union
1 week ago
Gurugram, India SHANTI INFORMATICS Full timeThe Associate Director Design ProgrammesThe Associate Director Design Programmes will play a pivotal role in conceptualising, launching, and managing new design-focused programmes at Masters Union. This is a senior leadership position requiring a strong professional background in design, corporate leadership experience, and the ability to build a high-impact...
