Urgent Search: Associate Director

3 weeks ago


Gurugram Gurugram India BIG4 Full time

Job Description

We're Hiring: Associate Director Operational Excellence

Location: Gurgaon

We are seeking a seasoned transformation leader to join our high-impact Transformation teama strategic engine driving innovation, scalability, and profitability across Organization.

As Associate Director Operational Excellence, you'll spearhead enterprise-wide transformation initiatives, shape future-ready operating models, and embed a culture of continuous improvement across the organization.

What You'll Lead

- End-to-end delivery of large-scale operations transformation programs
- Design and implementation of target operating models across people, process, and technology
- Identification and execution of process improvement, automation, and right-shoring opportunities
- Development of robust business cases and performance benchmarks
- Facilitation of CI trainings (LSS, Yellow Belt) and problem-solving workshops
- Strategic stakeholder engagement across global service lines

What You Bring

- 18+ years of experience, including 5+ years leading transformation projects in global enterprises or consulting firms
- Proven expertise in Lean, Six Sigma, and intelligent automation (RPA, AI, workflow, process mining)
- Strong analytical acumen and data-driven decision-making capabilities
- Experience building global operating models with onshore/offshore delivery centres
- PMP / PRINCE2 / Six Sigma Black Belt certifications preferred
- Engineering + MBA (Tier-1 institutes)

#OperationalExcellence #TransformationLeadership #LeanSixSigma #IntelligentAutomation #LeadershipRole #GurgaonJobs #ContinuousImprovement



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