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Project Manager- CCNP

5 months ago

Mumbai, India Airtel Business Full time

Function: Customer Experience


Job Level: Assistant Manager/Manager - L2/ L3 Engineer , CCNP Certified Mandatory


Purpose of the Job

This role is responsible for project management and service delivery of all products & services.

• Project management, planning and scheduling implementation of MPLS services.

• On Time, within budget Implementation of the complete project

• Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.

• Enhance service delivery experience for the customer & revenue for the organization


Key Deliverables

  • engagement & communication
  • kick off meeting/call with Customer
  • of customer dependencies
  • Project Plan with the customer
  • tracking & monitoring of project delivery
  • & timely project status update to the customer
  • Stage tracking & ensure timely delivery
  • follow ups, escalations and constraint resolution
  • of third party media/bandwidth
  • CPE integration & testing
  • planned activities with the customers
  • & Maximize revenue by faster deployment of project







Skills Required

  • understanding of project management concepts and methodology
  • relationship management with customer, cross functional team
  • written and verbal communication skills
  • understanding of products, services
  • planning & execution skills
  • do attitude & problem solving skills
  • thinking & analytical ability
  • orientation and eye for detail
  • Orientation



Educational Qualifications

6 – 10 years project execution experience in Telecom/ISP industry

Completed CCNP certification

  • Sound understanding of telecom technology,

products & services


Work Experience

  • Technical, preferably B.E/B.Tech
  • CS Hiring Test
  • communication skills
  • planning and execution skills