Principle SaaS Functional Consultant(ERP/HCM/SCM)

2 weeks ago

Bengaluru, Karnataka, India Oracle Full time

Our Ideal Candidate:Our ideal candidate will typically be expected to demonstrate the following attributes:Good understanding on Oracle SaaS and ERP/HCM/SCM ModulesExperience with implementation and support of Oracle SaaS ERP/HCM/SCM Applications, including at least 2 full cycle projectsExperience conducting a project management in cloud-based (Oracle SaaS) technologyHands-on Oracle SaaS ERP/HCM/SCM implementation experienceGood knowledge of Artificial Intelligence and specifically embedded SaaS AI featuresEffectively manages scope and customer expectations on individual assignmentsFollows through on all assignments and takes ownership of client issuesCoordinate with Product Manager and business partner to model, design, and build business solutions.Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes.Solid project management experience; PMP is desirableShould have a strong customer management skillExcellent standout colleague, willing to learn new technologies & problem-solving skillsAbility to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation ShiftsStrong organization skills, detail oriented & communication skillsUniversity degree, with post graduate technical or management qualifications or other relevant experience.Fusion ERP/HCM/SCM Certification preferredYour Qualifications:The candidate should have demonstrated ability in Oracle SaaS including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with their customers is must.Your ResponsibilitiesKey tasks include, but are not limited to, the following:SCOPE:As a TAM, manage the service delivery through virtual team of resources.Establish priorities & Service growth plans for customers aligned to Oracle's Cloud Strategy.Manage customer requirements for upgrades and migration.Manage collaborators, create and publish the project plans, and other documentsManage the project kick-off and governance throughout the project life cycle.Work on improvement initiatives as requiredACCOUNTABILITIESReview existing services & contracts and understand the scope thoroughly.Generate & manage service delivery plan, key work you're doing, marshal resources as required, RACI, risks, issues and dependencies according to CSS standards.Deliver regular business and operational reviews to key business collaborators.Implement Service Improvement policy and processes.Manage and co-ordinate changes in customer environments per customer strategy.RESPONSIBILITIESTechnology Organisational ChangeAI AdoptionContractual and Financial ControlService plans and GovernanceProblem and Incident ManagementIssue and Risk ManagementCritical issue ManagementStandard Process Advice and RecommendationsBusiness Development and RenewalsCustomer SatisfactionProvide leadership, motivation and directionDiversity and Inclusion:An Oracle career can span industries, roles, Countries and cultures, allowing you to thrive in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.Oracle offers a highly driven suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to optimally participate in the job application, and interview process, and in potential roles. to perform crucial job functions.That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

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