Trainee-Infrastructure Operations

2 weeks ago


Thiruvananthapuram, India Allianz Technology Full time

Job Descrption

The role’s primary function is to provide L1 & L2 monitoring support services to Allianz Application/infrastructure and to accurately carry out several administrative tasks relating to monitoring service.

Monitoring Applications, underlying servers (Linux/Windows)

Resolving issues/alerts in Monitoring Tools (New Relic/Dynatrace)

Preparation of Technical documentations

Basic Linux/Windows system administration

Handling L1/L2 operational tasks such as performance & root cause analysis, runbook-based resolution of incidents.

Ensure sufficient cover is maintained to support the operational shifts

Escalation and notification of production issues


Must Have:

Bachelor’s Degree

Freshers can also be considered

Excellent written and verbal communication skills

Must be a good team player.

Flexible, ‘can-do’ attitude and willing to take responsibility

Microsoft tools: Outlook, Word, Excel (Desirable)

Eager to learn and update one’s knowledge


Good to Have:

Demonstrably high focus on customer service

Experience in Linux or Windows servers

Good knowledge in monitoring tools.

Familiar with Problem/Incident/Change management process (ITIL)

Good to have 1-3 years’ experience in IT operations

Linux trained or certified (RHSE/RHCSA) or any cloud technology certifications



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