Human Resources Manager

3 weeks ago

Alwar, Rajasthan, India Dhamu Chettiar Nagai Maaligai Full time

Talent Acquisition & Workforce Planning

  • Drive end-to-end recruitment strategies specifically tailored for skilled artisans, experienced showroom executives, gem specialists, and back-office personnel.
  • Partner with store leadership to identify staffing needs in anticipation of festive seasons and wedding periods key retail peaks for heritage jewellery.
  • Cultivate a robust talent pipeline, maintaining the brand's standards of integrity, hospitality, and tradition.

2. Training & Development

  • Design and facilitate training programs focused on product knowledge (e.g., antique jewellery, temple jewellery, hallmarking), customer interaction, and brand storytelling.
  • Conduct onboarding programs that immerse new employees in the history, vision, and values of Dhamu Chettiar Nagai Maaligai.
  • Establish a culture of continuous learning through workshops, peer learning, and periodic upskilling.

3. Performance Management

  • Implement performance appraisal systems that align employee goals with store-level revenue targets, customer satisfaction, and product expertise.
  • Ensure objective and transparent performance reviews, enabling recognition and corrective development as needed.
  • Support leadership in building high performing retail teams.

4. Employee Engagement & Relations

  • Foster a familial work environment reflective of the brand's traditional roots and customer first philosophy.
  • Resolve interpersonal or team related issues with empathy and neutrality.
    • Champion employee engagement through recognition programs, cultural events, and wellness initiatives.

5. Policy Compliance & Governance

  • Ensure full compliance with all applicable labour regulations, jewellery trade specific mandates, and internal ethical guidelines.
  • Periodically revise HR policies to align with evolving workforce expectations and legal standards.

6. Compensation, Payroll & Benefits

  • Oversee timely and accurate disbursal of payroll and statutory contributions.
  • Design role appropriate incentive programs for retail and sales staff during festival or promotional periods.
  • Benchmark compensation with industry standards, maintaining fairness and competitiveness.

7. HR Systems, Reporting & Analytics

  • Manage HR records and reporting through digital or legacy systems as required.
  • Monitor HR metrics such as attrition, absenteeism, training impact, and staffing efficiency.
  • Present strategic insights to management for data-driven HR decisions.

Key Attributes & Skills:

  • Strong grasp of the cultural, operational, and consumer nuances of South jewellery retail.
  • Excellent interpersonal and leadership capabilities with high emotional intelligence.
  • Ability to balance traditional brand values with modern HR practices.
  • Hands-on experience managing staff across multiple showrooms or locations.
  • Proficiency in HRMS, attendance systems, and Microsoft Office Suite.

Educational Qualifications:

  • Master's Degree in Human Resource Management, Business Administration, or a relevant field.
  • Certifications in HR strategy or employee engagement are advantageous.

Annual CTC - 5 to 7 Lakhs

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