Account Manager

4 weeks ago

Chennai, India Straive Full time

Job Title: Account Manager (Books Division)


Location: Chennai / Pondicherry


Job Description: Straive is looking for an experienced and dynamic Account Manager – Operations & Project Management to lead and oversee projects related to books publishing. The ideal candidate will have a strong background in Client relationship, coordinating with multiple stakeholders, and ensuring timely and high-quality delivery. This role requires a strategic thinker with excellent leadership and organizational skills who can drive projects from conception to completion while managing a team of Project Manager


Key Responsibilities:


Project Planning & Management:

  • Lead end-to-end project management for books, including planning, scheduling, budgeting, and resource allocation.
  • Define project scope, goals, and deliverables in collaboration with clients and internal teams.
  • Develop detailed project plans, timelines, and milestones, ensuring all stakeholders are informed and aligned.


Client Relationship Management:

  • Act as the primary point of contact for clients, addressing their needs and providing regular updates on project status.
  • Build and maintain strong client relationships to drive repeat business and ensure client satisfaction.
  • Gather feedback from clients and incorporate it into future projects to improve processes and deliverables.


Team Leadership & Collaboration:

  • Supervise and mentor a team of Project Managers, providing guidance and support for project execution.
  • Coordinate with authors, editors, designers, production, and other departments to ensure seamless workflow.
  • Facilitate communication between internal teams and external stakeholders to maintain project momentum and resolve issues promptly.


Quality Assurance:

  • Monitor and review project deliverables to ensure they meet quality standards and client expectations.
  • Implement quality control processes to maintain consistency and accuracy across all projects.
  • Conduct regular project reviews and address any deviations from the project plan.


Process Improvement:

  • Identify areas for process improvement and implement best practices to enhance project delivery efficiency.
  • Stay up-to-date with the latest industry trends and technologies related to publishing.
  • Develop and refine project management methodologies and tools to ensure consistency across projects.


Experience: Minimum of 7+ years of experience in project management. Prior experience managing a team of project managers is highly desirable.


Skills Required:

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proven experience in project planning, scheduling, and budgeting.
  • Ability to handle multiple projects simultaneously in a fast-paced environment.
  • Problem-solving skills with a proactive approach to identifying and addressing challenges.

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