Senior Support Engineer
4 weeks ago
Job Title : SSE - Support Engineer
Location : Hyderabad / Pune / Gurgaon
Job Type : Full-time
Experience Required : 6+ Years
Number of Positions : 5
Notice Period : Immediate joiners preferred
Technical Skills Required :
- UI/UX
- Production Support
- Vue.js / Angular / React
- GIT
- Node.js
- REST API
Role and Responsibilities :
- Troubleshoot UI issues using log analysis and APM tools.
- Analyze metrics, build visualizations, and create dashboards.
- Manage full cycle production support including issue triage and incident management.
- Lead a technical team in issue resolution.
- Test, replicate, and debug reported issues.
- Communicate effectively and track multiple issues to resolution.
Required Skills :
- 3+ years in UI/UX front-end development
- 2+ years in production support
- 1+ years with UI frameworks (Vue.js, Angular, React)
- Basic understanding of Node.js APIs
- Familiarity with REST APIs and version control (git/svn)
- Experience with monitoring and alerting tools
- Java/J2EE knowledge is a plus
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