Salon Manager

4 weeks ago

New Delhi, India Ethnix Premium Salon Full time

Requirements- Proven work experience in a similar role, preferably in a premium salon. - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Ability to multitask and manage time effectively. - Exceptional customer service skills to handle client concerns gracefully.Responsibilities- Providing thorough consultations to clients to understand their needs and preferences, and explaining services, prepaids, treatments, and products in a clear and knowledgeable manner. - Staff management: Handling conflicts and fostering a positive team environment, taking care of staff's well-being and professional development, conducting performance evaluations and providing feedback etc. - Ensuring the salon runs smoothly and efficiently. - Ordering supplies and maintaining equipment. - Implementing strategies to attract new clients and retain existing ones. - Ensuring high levels of customer satisfaction by addressing complaints and providing excellent service.

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