OTC Credit Management- Assistant Manager

3 weeks ago


Noida, India Genpact Full time

We are inviting applications for the role of Credit Management (Assistant Manager)


In this role, you will be responsible to Work closely with and within healthcare operations management team. You are to maintain, revise or develop workflow and reporting tools as needed (snapshots, dashboards, etc.)


Responsibilities

• Utilize workflow and reporting tools to ensure operational compliance and raise operational issues when necessary

• Assist with operational quality review

• Develop and maintain understanding of applicable software packages

• Work with operational leadership to establish processes, procedures, and metrics to use for team or individual measurement

• Assist operational leadership with transitioning of new clients / projects

• Prioritize workload

• Prepare applicable reports and attend select meetings at request of management

• Mentoring and developing staff

• Develop an environment that fosters continuous performance improvement

• Implement appropriate mechanisms to identify, understand and escalate performance gaps and/or performance breakthroughs

• All other duties assigned to maintain Process Health and Hygiene.


Qualifications we seek in you

Minimum qualifications

• Graduate (in any stream)

• Relevant experience in US- Healthcare/Revenue Cycle Management

• Excellent Communication Skills

Preferred qualifications

• In –Depth Knowledge of providers, insurance, and US healthcare system

• familiarity with ICD-10, CPT-4, HCPCS, 1500 and UB04 and other appropriate medical terminology

• Eye for detail

• Familiarity with Medical Billing software

• Excellent MS-Office skills

• Must have excellent analytical ability for reporting and dashboards , also requires heightened attention to detail to ensure accuracy in output

• Excellent ability to multi-task and manage competing priorities and work with minimal supervision.



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