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Assistant Manager- OTC Contract Management

4 months ago

Noida, India Genpact Full time

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.


Inviting applications for the role of AM, Contract Management

This role requires an accounting graduate with prior accounting experience. You should have good Accounting Knowledge in Fixed Assets, Intercompany and Month end closing and reporting.


Responsibilities

In this role, you will be responsible for all the activities related to Contract management

  • Should be able to read, amendments and understand service contracts signed between service providers and clients
  • Provide functional and technical support Content & Service, billing contracts Management
  • Provide mentorship to suppliers on the structure and creation of their Contracts/ buying channel content and support the supplier during their first creation/release through testing and into live release
  • Handle and Lead Procurement approval of updates to existing catalogues according to agreed processes and procedures, raising/coordinating with the Category Manager by exception
  • Experience in reviewing and optimizing processes & overall technical knowledge of different applications, ERPs (SAP, CRM, Tahiti & Share point), system integration, workflows, databases, archival systems.
  • Deliver monthly dashboard reporting on Contract and buying channel coverage, usage and RAGS
  • Support Category Managers in root cause analysis of any issues with existing contracts / channels that are impacting on operational efficiency or user satisfaction (note: suppliers handle technical issues on catalogues directly with Ariba)
  • Maintain helpdesk scripts and standard operating procedures according to the latest Contract management and enablement
  • Support Category Managers and Business resources in assessing if/where new contracts with recurring spend align to a buying channel and where agreed handle the delivery (enablement/channel)
  • Release communications to end-users and Category Managers informing them of new catalogues or buying channels
  • Manage relationships with key stakeholders including maintaining strong communication plan and execution.
  • Providing business insights and outcomes for informed decision making
  • Manage escalations and effectively utilize higher management in resolving challenging problems


Qualifications we seek in you

Minimum qualifications

  • B.Com or Post Graduate in SCM
  • Significant experience in contract Management & Content enablement
  • Proven experience in OTC, collection and deductions

Preferred qualifications

  • Experience in managing critical projects that have complex requirements
  • Flexibility and willingness to travel. At times it may be extensive and at short notices
  • Ability to outline goals and outcomes, gather data, brainstorm on solutions, evaluate pros and cons
  • Functional understanding of Contracts Management /Contract Administration & Contract Compliance or functional knowledge of Global Sourcing / Supplier Chain Management & Spend Analytics
  • Prepare clear and concise reports. (Excellent Excel skills)
  • Excellent communication skills, Communicate clearly and concisely, both orally and in writings
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Built SOP’s on the process Activity
  • Worked as a lean analyst and driven Lean Ideas within the team.


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.