IT Operations Specialist
7 days ago
Job Description :
- Master Degree in Computer Science, Computer Engineering, Information Technology, or relevant field with 5 years of total experience in Information Technology
- Capacity to understand technical and operational Systems (SAP, monitoring ) in order to operationally support the applications
- Good Knowledge of ITIL management (incidents, changes, problem solving, root cause analysis )
- Manage escalation process in case of crisis situation
- 5 years Experience in IT development, deliveries and services
- Experience in run operations and service-level agreements (SLAs) management
- Good communication and collaborative skills and a team-minded attitude
- Capacity to understand and learn functional Technical Data Configuration applications
- Advanced level of English
- Capacity to be proactive to propose solutions
- Quick learner who can learn a new technology/skill/application
- Good skills in customer satisfaction
Good hands-on experience in the following technologies :
1. ERP : SAP, (SAP Hana is a plus)
2. Monitoring : Control-M
3. System : Linux redhat, Storages
4. Languages : script, Batch, Root cause analysis & understanding in ABAP
5. Structured Data : XML
- Already experienced working in remote with colleagues based in EU is a plus
(ref:hirist.tech)-
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