Professional Services Analyst
1 day ago
Your Role As a Professional Services Analyst, you will play a key role in supporting the configuration and delivery of Experience Management (XM) solutions for our customers. Leveraging and developing your expertise in the Medallia platform, you will collaborate with senior team members to implement technical solutions.This role requires strong attention to detail, problem-solving skills, and the ability to bridge business requirements with technical delivery. You will support customer implementations end-to-end, including requirement gathering, configuration, QA, UAT, and launch, while building trusted relationships with clients and colleagues.ResponsibilitiesCollect and document customer requirements and translate them into detailed technical specifications.Configure the Medallia platform to meet customer business needs, under the guidance of senior team members.Support Quality Assurance (QA), client User Acceptance Testing (UAT), and launch activities to ensure successful deployments.Participate in client meetings, providing platform expertise and assisting in technical discussions.Collaborate with internal and client teams to troubleshoot and resolve technical issues or inquiries.Partner with stakeholders to identify risks, challenges, and opportunities for optimisation.Essential Skills and ExperienceBachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.1-2 years of experience with the Medallia platform Ability to work independently on low to medium complexity assignments.Exposure to common web technologies, such as JavaScript, XML, HTML, and CSS, and integration technologies/protocols (APIs, REST, HTTP, SFTP, etc.).Strong problem-solving and analytical skills, with attention to detail.Fully professional fluency in English
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Professional Services Analyst
1 day ago
Ahmedabad, India Higher Oak Full timeYour RoleAs a Professional Services Analyst, you will play a key role in supporting the configuration and delivery of Experience Management (XM) solutions for our customers. Leveraging and developing your expertise in the Medallia platform, you will collaborate with senior team members to implement technical solutions.This role requires strong attention to...
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Professional Services Analyst
6 hours ago
Ahmedabad, India Higher Oak Full timeYour RoleAs a Professional Services Analyst, you will play a key role in supporting the configuration and delivery of Experience Management (XM) solutions for our customers. Leveraging and developing your expertise in the Medallia platform, you will collaborate with senior team members to implement technical solutions.This role requires strong attention...
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Professional Services Analyst
1 day ago
Ahmedabad, India Higher Oak Full timeYour Role As a Professional Services Analyst, you will play a key role in supporting the configuration and delivery of Experience Management (XM) solutions for our customers. Leveraging and developing your expertise in the Medallia platform, you will collaborate with senior team members to implement technical solutions.This role requires strong attention...
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Professional Services Analyst
1 day ago
ahmedabad, India Higher Oak Full timeYour Role As a Professional Services Analyst, you will play a key role in supporting the configuration and delivery of Experience Management (XM) solutions for our customers. Leveraging and developing your expertise in the Medallia platform, you will collaborate with senior team members to implement technical solutions.This role requires strong attention...
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Professional Services Analyst
1 day ago
Ahmedabad, India Higher Oak Full timeYour Role As a Professional Services Analyst, you will play a key role in supporting the configuration and delivery of Experience Management (XM) solutions for our customers. Leveraging and developing your expertise in the Medallia platform, you will collaborate with senior team members to implement technical solutions. This role requires strong...
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Professional services analyst
8 hours ago
Ahmedabad, India Higher Oak Full timeYour RoleAs a Professional Services Analyst, you will play a key role in supporting the configuration and delivery of Experience Management (XM) solutions for our customers. Leveraging and developing your expertise in the Medallia platform, you will collaborate with senior team members to implement technical solutions.This role requires strong attention to...
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Professional Services Analyst
5 hours ago
Ahmedabad, India Higher Oak Full timeYour Role As a Professional Services Analyst, you will play a key role in supporting the configuration and delivery of Experience Management (XM) solutions for our customers. Leveraging and developing your expertise in the Medallia platform, you will collaborate with senior team members to implement technical solutions. This role requires strong...
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Service Analyst
5 hours ago
Ahmedabad, India Higher Oak Full timeAs a Professional Services Analyst, you will play a key role in supporting the configuration and delivery of Experience Management (XM) solutions for our customers. You will support customer implementations end-to-end, including requirement gathering, configuration, QA, UAT, and launch, while building trusted relationships with clients and colleagues....
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Support Service Analyst
6 days ago
Ahmedabad, Gujarat, India Integrella Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob Title: Support Service Analyst / EngineerExperience: 2 to 5+ years Location: Remote / Hybrid Reports To: Support Lead / Service Delivery ManagerKey ResponsibilitiesProvide L1 and L2 technical support for healthcare integration platforms and applications.Support and maintain InterSystems Ensemble / IRIS and Rhapsody integration engines, used across NHS...
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Business Analyst
2 weeks ago
Ahmedabad, India Santushti Infotech Private Limited Full time🌟 Hiring Business Analyst📍 Ahmedabad Vastrapur🕒 Monday to Friday, 11:30 AM to 7:30 PM (On site)We are seeking a Business Analyst/Business Operations Associate who will play a key role in evaluating professionals, improving operational workflows, and maintaining global quality standards across our marketplace.The ideal candidate has a background in...
