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Freecharge Payment Technologies
2 months ago
Key Account Manager-Payment Gateways (Hunting) Merchants can sign up instantly and start accepting payments immediately through their QR, which can be scanned using any UPI App. The settlements then happen in their bank account in an automated manner. Freecharge Business App serves as a single, intuitive interface for the merchants to track their daily business activities and also serves as a bank-in-a-box.
- Freecharge also provides Merchant Cash Advance, which is a small ticket size business loan, powered by Axis Bank, which can be used by a merchant for their business needs.
- Freecharge is solving for ease of doing business by being a one-stop solution for business, banking and financial needs. QR is our core product and we are constantly working to improve the experience and engagement for small businesses while ensuring 100% compliance.
- We are looking for a passionate Key Account Manager to help us in this mission. Here's a peek into what this role entails:
Experience : 5-8 Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. monthly/quarterly growth results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements:
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant farming roles
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS or post graduation degree in Business Administration, Sales or relevant field
