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Founder's Office

4 weeks ago

Bengaluru, India DexyAI Full time

tldr; We're looking for people who're hungry to learn and shoulder responsibility. Some experience with running email + outbound campaigns is a MUST.


At Dexy, we’re transforming outbound lead generation with AI-driven solutions that help businesses connect with their ideal customers. As a Customer Success & Outbound Specialist in the Founder’s Office, you’ll work directly with the founding team to craft and execute high-performing email and campaigns while ensuring customers unlock the full potential of our platform.

This is a high-ownership role for individuals hungry to grow, make an impact, and learn alongside a high-energy team in a fast-scaling startup.



What You’ll Do

In this hybrid role, you’ll blend your expertise in email and outreach with customer success and strategic growth initiatives:



Customer Success

  • Onboarding & Campaign Setup: Collaborate with customers to define their Ideal Customer Profiles (ICPs) and launch successful email and campaigns.
  • Performance Analysis: Track campaign KPIs (reply rates, open rates, connection requests, and conversions), providing actionable insights to improve results.
  • Strategic Support: Advise customers on refining outreach messaging, cadence, and personalization strategies for email and campaigns.
  • Relationship Management: Build long-lasting relationships with customers by acting as a trusted advisor and ensuring their success with Dexy.



Email & Campaign Execution

  • Outbound Campaigns: Craft, optimize, and execute email and outreach campaigns for Dexy’s clients and internal growth experiments.
  • Personalization & Segmentation: Leverage AI and data-driven insights to create hyper-personalized, segmented outreach that drives engagement.
  • Continuous Optimization: Regularly test subject lines, messaging, and outreach cadences, sharing learnings with the team and customers.
  • Platform Expertise: Become a power user of Dexy’s AI platform, demonstrating its value in creating and scaling outbound campaigns.



Founder’s Office Strategic Projects

  • High-Impact Initiatives: Work closely with the founders on key growth projects, including entering new markets, crafting playbooks, and scaling customer accounts.
  • Customer Feedback Loop: Provide feedback to the product team to enhance features, particularly for email and campaign optimization.
  • Growth Experiments: Test and validate innovative outreach strategies to stay ahead in outbound lead generation.



What You Bring to the Table

  • Email & Campaign Expertise: Hands-on experience designing and managing high-performing email and campaigns, ideally as an SDR.
  • Customer Success Knowledge: 1-2 years in customer-facing roles (Customer Success, Account Management, or Sales) with a focus on outbound outreach.
  • Communication Skills: Exceptional written and verbal communication skills, with a knack for crafting compelling messages for different audiences.
  • Analytical Mindset: Ability to analyze campaign data, identify trends, and suggest optimizations for better performance.
  • Self-Starter: A proactive individual who takes ownership of challenges and delivers results in dynamic, fast-paced environments.
  • Growth Mindset: Eager to learn, adapt, and grow alongside a team of high performers.



Why Dexy?

  • Founder-Led Mentorship: Work closely with the founding team, gaining invaluable insights and exposure to startup leadership.
  • Skill Development: Hone your expertise in email and outreach, customer success, and SaaS growth strategies.
  • Relocation Benefits: We provide housing and relocation assistance to make your move seamless.
  • Impactful Role: Be at the forefront of scaling AI-driven outbound lead generation, directly influencing Dexy’s growth trajectory.



Perks & Benefits

  • Competitive salary with performance-linked bonuses.
  • First-hand mentorship from founders and industry veterans.
  • Opportunities for accelerated career growth in a core team role.
  • A fun, high-energy startup culture filled with driven individuals.


Who Should Apply?

This role is for ambitious individuals who:

  • Have experience running email and campaigns and are familiar with tools like Outreach, Salesloft, Instantly, or Sales Navigator.
  • Thrive in customer-facing roles and want to elevate their skills in outbound strategy and customer success.
  • Are excited about working closely with founders in a high-responsibility role.
  • Are hungry to learn, grow, and make a tangible impact in a fast-paced AI SaaS startup.



Ready to Build the Future of Outbound Lead Gen?

ONLY if you’re passionate about Email and campaigns and want to combine hands-on execution with strategic growth initiatives, we’d love to hear from you.

Apply now and become a part of Dexy’s mission to revolutionize outbound lead generation



About Dexy

Dexy is an AI-powered outbound lead generation platform helping businesses supercharge their sales pipelines. We’re on a mission to revolutionize how companies find and engage their next customers. Join us in shaping the future of sales intelligence



Location: Remote


Experience: 1-2 Years (Previous experience as an SDR specializing in email and campaigns is a strong plus)

Type: Full-Time

Compensation: 30-50K