Store Jewellery Craftsman

Job Title: Store Jewellery Craftsman (Karigar)

Location : Bengaluru & Delhi
Position Type : Full-Time
Department : Store Operations / Customer Service
Reporting To : Boutique Commercial Manager / Store Manager

Role Objective

To deliver expert in-store jewellery repair and modification services, perform old gold melting for exchange processes, and manage repair spare stock with accuracy and discipline. The role requires consistent delivery of high-quality craftsmanship, timely service, and adherence to audit, compliance, and safety protocols in a luxury boutique environment.

Key Responsibilities

1. Jewellery Repair & Modification

• Perform high-precision ring resizing, soldering, diamond/gemstone setting, and polishing across gold and platinum jewellery.
• Execute in-store repair work on brand products while maintaining luxury-grade finish and craftsmanship.
• Ensure all repairs are completed within committed turnaround timelines .

2. Old Gold Melting & Valuation Support

• Conduct old gold melting using appropriate techniques and tools as per exchange procedures.
• Follow SOPs for melting, purity analysis, weight recording, and recovery , ensuring transparency and accountability.
• Provide technical inputs to the sales team during gold exchange assessments .

3. Metal and Gemstone Expertise

• Work confidently with 14K, 18K, 22K gold and platinum jewellery.
• Apply proper repair techniques based on metal characteristics and structural integrity.
• Accurately identify and handle diamonds and gemstones during repairs or settings.

4. Repair Stock Handling & Weekly Audits

• Maintain and manage in-store repair spares including stones, solitaires, shanks, wires, screws, clasps , etc.
• Ensure all items are tagged, stored securely , and tracked with accurate documentation.
• Tally opening and closing balances of repair stock on a daily basis .
• Conduct weekly audits of repair inventory and coordinate with the Boutique Commercial Manager for variance reconciliation or reorder needs.

5. Safety, Compliance & Workshop Maintenance

• Follow store-level SOPs, compliance, and safety protocols for tools, product handling, and repairs.
• Operate machinery (e.g., melting units, polishing motors, soldering equipment) safely and responsibly.
• Maintain a clean, organized, and professional in-store workshop at all times.
• Log all service activities and inventory updates in manual or digital registers as per policy.

Skills & Competencies Required

• Expert-level skills in soldering, resizing, diamond setting, filing, and polishing
• Proven ability to work with multiple gold karats and platinum
• Familiarity with melting procedures, workshop tools, and safety guidelines
• Strong attention to detail with a commitment to luxury-level finishing
• Competence in basic recordkeeping and stock tracking
• Ability to work independently, manage time, and coordinate with team members and clients

Qualifications & Experience

• 5–7 years of experience as a Karigar in a luxury or branded jewellery environment
• Experience in old gold melting and gold recovery processes is preferred
• Strong knowledge of jewellery construction and workshop standards

What We Offer

• A premium, fully equipped workshop within a luxury retail boutique
• Competitive salary with performance-based incentives
• Recognition for skilled craftsmanship and training/upskilling opportunities
• A respectful and artisan-first work culture focused on quality, integrity, and process excellence