Scrum Master

4 weeks ago

Hyderabad, Telangana, India S&P Global Full time

S&P Global - Corporate

About the Role: Scrum Master - IT Infrastructure

The Team: Digital Technology Services (DTS) is a part of the Digital Solutions corporate function. Within DTS, the Business Management team is committed to achieving optimal business performance, seamless vendor relationships, maintaining sound financial stewardship, and executing programs effectively to deliver value to our customers.

Responsibilities and Impact: In this position you will be a member of the DTS Business Management team and work in close partnership with Transformation Coaches/team to increase the effectiveness of SAFe/Agile practices and overall business agility. Specifically, the individual in this role will be a Scrum Master/Team Coach for an Agile team, performing the following but not limited to:

  • Acting as Servant leader and coach to Agile teams, fostering self-organization, high-performing team dynamics, continuous flow, and relentless improvement.
  • Facilitating team events and processes, supporting teams and Agile Release Trains (ARTs) in delivering value.
  • Educating Agile teams to maximize efficiencies and performance from Lean-Agile principles and practices to consistently deliver customer value.
  • Managing risks, mitigate impediments, and negotiate dependencies within and across Agile teams.
  • Working with Product Owners to ensure features and user stories are clear, concise, prioritized, and understood by every member of the Agile team.

What We're Looking For:

Basic Required Qualifications:

  • Bachelor's degree preferred in Business, Technology, or Operations. Certified SAFe Scrum Master, CSM, A-CSM, or equivalents.
  • Basic knowledge of Technology Infrastructure and/or the software development life cycle (SDLC); understand other engineering processes and methodologies and leverage other techniques to provide value to a team/enterprise.
  • Demonstrated experience in facilitating and optimizing Scrum/Agile frameworks.
  • Ability to eliminate obstacles and blockers to help teams deliver value for our customers, and to identify, mitigate, and escalate risks.
  • Aptitude for nurturing self-organizing, high performing teams via servant leadership, individual coaching, and mentoring.
  • Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations.
  • Ability to facilitate constructive debate and resolve disagreements and conflicts constructively.
  • Proven willingness to learn, a positive attitude, and an ability to work in a fast-paced, high demand work environment.
  • A 'Team First' mindset and an ability to build and sustain trust at all levels across the organization.
  • Excellent communication, collaboration, and interpersonal skills.

Additional Preferred Qualifications:

  • Total 10+ years of experience with a strong track record (2+ years) of Scrum Master experience for internal Products in high-growth environments, with experience in the SAFe framework highly preferred.
  • Domain knowledge is a big plus: Knowledge of various Agile and engineering processes and methods (Infrastructure, Operations, Software Engineering), can speak intelligently about them and leverage other techniques to provide value to a team/Enterprise. Prior experience with ADO, JIRA, etc will be helpful.

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