Kran - Account Manager

3 weeks ago

Thiruvananthapuram, India Kran Consulting Pvt. Ltd Full time

The Account Manager Projects will serve as the primary liaison between the client and the organization, ensuring successful project delivery, client satisfaction, and account growth. The role demands a balance of relationship management, project oversight, and commercial acumen, with accountability for meeting client needs while maintaining organizational profitability and efficiency. Experience: 10 - 15 Years. Location: Trivandrum (Willing to travel across the country as per project requirements).Client Relationship Act as the single point of contact for assigned client accounts.- Build and maintain strong, long-term relationships with key stakeholders.- Understand client business objectives, challenges, and future requirements.- Ensure timely communication of project progress, risks, and issues.Project Oversight & Delivery Support- Oversee project execution in collaboration with Project Managers and internal teams.- Ensure adherence to agreed project scope, timelines, and quality standards.- Support requirement gathering, clarifications, and approvals from the client side.- Monitor and track project health through regular reviews and reports.Commercial & Contractual Management- Ensure compliance with client contracts, SLAs, and deliverables.- Track financial aspects of the account billing, invoicing, and collections.- Identify and facilitate opportunities for change requests, upselling, and cross-selling.Risk & Issue Management- Serve as the escalation point for client concerns.- Proactively identify risks that may impact delivery or client satisfaction.- Drive resolution of issues by coordinating with internal and client teams.Strategic Account Growth- Identify opportunities for account expansion and new project engagements.- Collaborate with Business Development teams for proposal preparation and presentations.- Contribute to account planning, forecasting, and strategic initiatives.Internal Coordination & Reporting- Act as the clients representative within the organization, ensuring delivery alignment.- Share client feedback with delivery and leadership teams for continuous improvement.- Provide regular status updates, reports, and dashboards to management.Skills & Competencies- Excellent client relationship and stakeholder management skills.- Strong communication, negotiation, and presentation abilities.- Commercial awareness with ability to manage budgets and contracts.- Problem-solving and conflict resolution skills.- Ability to multitask and manage priorities across multiple projects.- Should be a team player.- Good communication skills in English & Hindi (both written and verbal).- Proficiency in MS Office Suite and Project Management tools (MS Project, JIRA, etc.Qualification Required:- Bachelors degree in Business Administration, Management, IT or related field (MBA preferred).- 10 -15 years of experience in Account Management (IT Projects), Client Engagement or Project Management (IT government projects).- Proven track record of managing large accounts/projects with multiple stakeholders.- Strong understanding of project management methodologies and practices.- Experience in handling contracts, SLAs, and financial tracking for projects. (ref:iimjobs.com)

  • Kran - Project Delivery Manager

    2 weeks ago

    Thiruvananthapuram, India Kran Consulting Pvt. Ltd Full time

    Key Responsibilities:Program Leadership & Strategy:- Lead end-to-end program implementation for the state of Andhra Pradesh, ensuring alignment with State education priorities, Program objectives and ConveGenius's strategic goals.- Develop the Annual Work Plan (AWP) with clear milestones, targets, and accountability mechanisms.- Run implementation model...

  • Kran - Project Manager

    4 weeks ago

    Thiruvananthapuram, India Kran consulting pvt ltd Full time

    Responsibilities:Project Planning & Coordination:- Lead the planning and implementation of projects, ensuring all tasks, timelines and resources are clearly defined and aligned with project objectives.- Develop comprehensive project plans, including scope, goals, milestones, timelines and resource allocation.- Coordinate internal and external resources to...

  • Kran - Delivery Manager

    4 weeks ago

    Thiruvananthapuram, India Kran consulting pvt ltd Full time

    - As a Delivery Manager, you will oversee and manage one or more projects simultaneously, depending on the organization's requirements.- You will play a pivotal role in delivering projects successfully, ensuring effective collaboration between stakeholders and project teams.- Your technical expertise, management skills, and ability to communicate...

  • Kran - Manager - Human Resources

    1 week ago

    Thiruvananthapuram, India Kran Consulting Pvt. Ltd Full time

    are seeking an experienced and dynamic professional to lead all aspects of our HR practices and processes. As an HR Manager, you will be responsible for overseeing the human resources, recruitment, and talent acquisition functions of the organization. You will play a key role in shaping the company's culture, enhancing employee engagement, streamlining...

  • Kran - Senior Manager - Human Resource

    2 weeks ago

    Thiruvananthapuram, India Kran Consulting Pvt. Ltd Full time

    Job DescriptionWe are seeking an experienced and dynamic professional to lead all aspects of our HR practices and processes. As a Senior HR Manager, you will be responsible for overseeing the human resources, recruitment, and talent acquisition functions of the organization. You will play a key role in shaping the company's culture, enhancing employee...

  • Office Administrator Trainee

    5 days ago

    Thiruvananthapuram, Kerala, India Kran Consulting Private Limited Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    About Us:Kran Consulting Pvt Ltd, with Headquarters in Thiruvananthapuram, Kerala, is an innovative IT consulting company with almost 3 decades of industry presence with a primary focus on Public Administration. We have established ourselves as an organization delivering mission critical projects to Government Clients across the country. We confirm to Global...

  • Sales Representative

    2 weeks ago

    Thiruvananthapuram, Kerala, India Kran Consulting Private Limited Full time

    About Us:Kran Consulting Pvt Ltd, with Headquarters in Thiruvananthapuram, Kerala, is an innovative IT consulting company with almost 3 decades of industry presence with a primary focus on Public Administration. We have established ourselves as an organization delivering mission critical projects to Government Clients across the country. We confirm to Global...

  • Delivery Manager

    5 days ago

    Thiruvananthapuram, Kerala, India Kran Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Description :As a Delivery Manager, you will oversee and manage one or more projects simultaneously, depending on the organization's requirements. You will play a pivotal role in delivering projects successfully, ensuring effective collaboration between stakeholders and project teams. Your technical expertise, management skills, and ability to communicate...

  • Software Engineer Intern

    5 days ago

    Thiruvananthapuram, Kerala, India Kran Consulting Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Description :We are looking for a motivated and enthusiastic Software Engineer Intern to join our development team. The intern will work closely with experienced developers to design, build, and maintain robust server-side applications using Java and other technologies, while gaining hands-on experience in software development and best industry...

  • Service Delivery Intern

    5 days ago

    Thiruvananthapuram, Kerala, India Kran Consulting Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Description :Service Delivery Intern (IT Support) will serve as the primary liaison between the support head and the project team, ensuring successful project delivery, client satisfaction, and quality. The role supports efficient and high-quality service operations by coordinating activities, resolving issues, and contributing to process improvement....