Customer Support Operations
3 weeks ago
We are seeking a Customer Support Operations to join our team and drive the growth of our rewards based app. You will play a critical role in ensuring smooth experience of users and clients associated with the brand.Responsibilities: Bachelor’s degree in Business, Operations, or a related field. Strong problem-solving skills and the ability to address customer issues effectively. Proficiency in tools like Excel, CRM software, and analytics platforms. Good verbal and written communication skills. Strong attention to detail and the ability to manage multiple tasks simultaneously. A proactive and solution-oriented mindset. Basic understanding of performance marketing or affiliate marketing is a plus.Requirements: Manage backend and frontend operations of the product. Set up new campaigns on the platform, ensuring proper configurations and compliance with client requirements. Monitor campaign performance metrics and ensure smooth operation, flagging any issues as needed. Address customer queries promptly and effectively via email, chat, or calls, ensuring high satisfaction levels. Collaborate with the sales and operations teams to resolve client or user concerns. Analyze operational data to identify trends, troubleshoot issues, and provide actionable insights. Maintain documentation for processes, client interactions, and operational tasks. Provide feedback to improve workflows and customer support processes. Assist in testing and quality assurance for new features or updates on the platform.Work Timing/Schedule: Monday - Friday: 9:30 AM to 6 PM Saturday: 2-3 hours across day work from homeIf you are passionate for this role and love the idea of working with a team that values curiosity and innovation, then we want to hear from you Apply now to join our team.
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Customer Support Associate
24 hours ago
Gurugram, New Delhi, Noida, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full timeJob Title: Customer Support AssociateLocation: Gurugram (On-site at Zomato Client End)Job Type: Full-Time (Work from Office)Salary: 25,000 CTC / 20,000 In-HandShift Timings: Rotational Shifts, Rotational Week Off (6 Days Working)About Zomato:Zomato is one of the leading online food delivery and restaurant discovery platforms. We aim to create a seamless...
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Customer Support Operations Analyst
4 weeks ago
New Delhi, India noon Full timeAbout noonWe’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Business Analyst who can help us move even...
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Customer Support
2 weeks ago
New Delhi, India Oddgrab Full timeLocation: Muzaffarnagar (On-site Only)Type: Internship (Office Job)Stipend: Based on performanceStart Date: ImmediateAbout the RoleOddgrab is looking for a hardworking and detail-oriented Customer Support & Operations Intern to join our growing team.If you’re someone who enjoys interacting with customers, managing orders, and keeping things...
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Customer Support
2 weeks ago
New Delhi, India Oddgrab Full timeLocation: Muzaffarnagar (On-site Only)Type: Internship (Office Job)Stipend: Based on performanceStart Date: ImmediateAbout the RoleOddgrab is looking for a hardworking and detail-oriented Customer Support & Operations Intern to join our growing team.If you’re someone who enjoys interacting with customers, managing orders, and keeping things...
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Customer Support Operations Manager
3 weeks ago
New Delhi, India SkilloVilla Full timeKey Responsibilities :● Own end-to-end success of learners for assigned cohorts throughout their journey — Onboarding, Learning, Certification, and Placement. ● Plan program timelines, manage capacity, and ensure cohorts meet learning and placement KPIs. ● Conduct orientation and induction sessions to set learner expectations and drive engagement....
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Head Customer Support
3 weeks ago
New Delhi, India iCliniq Full timeRole Overview We are looking for an experienced Head of Customer Support to lead and scale our customer support, customer success, and doctor–patient relationship operations. The ideal candidate will have strong expertise in customer relationship management, service excellence, and support automation using AI tools. Experience in telemedicine or healthcare...
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Head Customer Support
2 weeks ago
New Delhi, India iCliniq Full timeRole Overview We are looking for an experienced Head of Customer Support to lead and scale our customer support, customer success, and doctor–patient relationship operations. The ideal candidate will have strong expertise in customer relationship management, service excellence, and support automation using AI tools. Experience in telemedicine or healthcare...
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Director Customer Support
4 weeks ago
New Delhi, India Zyoin Group Full timeRole - Director Customer SupportExperience - 15+ Years Location - Bangalore Industry - Fintech, Financial Services PreferredKey Requirements: Looking for a Director – Customer Support with strong focus on strategic leadership and transformation. Must have hands-on experience in leading large-scale operations, managing teams of 100+ employees. Proven...
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Intern, Customer support
4 weeks ago
New Delhi, India Unacademy Full timePosition : Intern, Customer Support Location: Bengaluru (On-Site) Stipend : 20,000/-About UsUnacademy is India’s largest learning platform, empowering millions of learners with top educators, interactive content, and cutting-edge technology. Our mission is to revolutionize learning and make quality education accessible to everyone. We are continuously...
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Customer Support Operations
3 weeks ago
Delhi, India Axponent Full timeWe are seeking a Customer Support Operations to join our team and drive the growth of our rewards based app. You will play a critical role in ensuring smooth experience of users and clients associated with the brand. Responsibilities: Bachelor’s degree in Business, Operations, or a related field. Strong problem-solving skills and the ability to address...
