Consulting/Presales Specialist

2 weeks ago

New Delhi, India 3R INFOTECH PRIVATE LIMITED Full time

Consulting / Presales Specialist Atlassian Jira Service Management (JSM).Location: Bengaluru, India.Type: Full-Time.Reporting To: CEO.Company Infotech Pvt. Ltd. is a dynamic technology solutions provider committed to delivering cutting-edge IT services, digital transformation, and strategic consulting.We empower businesses to enhance operations, boost growth, and stay ahead of the curve through smart technology and innovative marketing approaches.Role are looking for an Atlassian JSM Consulting / Presales Specialist who can engage with customers, understand their ITSM challenges, and design effective Jira Service Management (JSM)-based solutions.This role combines technical consulting, solution design, and sales enablement bridging the gap between customer needs and product capabilities.Eligibility Criteria:- 4 10 years of experience in ITSM consulting, presales, or solution design roles.- Hands-on experience with Jira Service Management Cloud (or Data Center).- Strong understanding of ITIL v4 processes, ticketing workflows, and automation design.- Excellent client communication, presentation, and proposal-writing skills.- Experience in conducting product demos and building POCs.- Familiarity with Atlassian Marketplace apps (ScriptRunner, Insight, etc.) is desirable.- Atlassian certifications (ACP-400, ACP-420, or equivalent) will be a strong plus.What's for you?:- Exposure to marquee clients across industries.- Opportunities to lead strategic ITSM and workflow transformation programs.- Continuous learning and certification support on Atlassian and related technologies.- A collaborative, flexible, and growth-oriented work environment.Company Website: www.3rinfotech.co.in.Apply now to be part of a purpose-driven team that values people, performance, and progress. (ref:iimjobs.com)

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