
Input Zero Technologies
2 weeks ago
ServiceNow Summary :
We are seeking a skilled and certified ServiceNow Administrator/Developer to join our team. The ideal candidate will have extensive experience with ServiceNow administration and development, a strong background in modules like ITSM and Service Portal, and a proven ability to work in an Agile environment. You will be instrumental in customizing our ServiceNow platform, ensuring the seamless operation of critical business processes, and collaborating with cross-functional teams to deliver effective solutions.
Key Responsibilities :
- Platform Administration & Development : Serve as a subject matter expert for the ServiceNow platform, performing configuration, administration, and development activities.
- Module Expertise : Work hands-on with key modules, including ITSM, Service Portal, and Scoped applications, to meet business requirements.
- Customization & Scripting : Leverage your strong knowledge of ServiceNow to perform customizations in UI Pages, UI Macros, Jelly Scripting, and JavaScript.
- Web Development Integration : Apply your knowledge of web development frameworks like AngularJS, HTML5, jQuery, and CSS to enhance the user experience of the ServiceNow platform.
- SLA & Reporting : Configure and support ServiceNow modules to meet service level agreements (SLA) and reporting requirements, providing critical business insights.
- Agile Collaboration : Work within Agile/Scrum project management methodologies, collaborating with multiple functional teams to create and support application development processes.
- Teamwork : Demonstrate a proven ability to work effectively across various functional teams, ensuring a cohesive and collaborative development and support process.
Required Skills & Qualifications :
- Certifications : Mandatory ServiceNow System Administrator Certification and ServiceNow Implementation Specialist Certification.
- Experience : 5- 8 years of experience with ServiceNow, including hands-on work with ITSM, Service Portal, and Scoped applications.
- Technical Skills : Strong knowledge of JavaScript, Jelly Scripting, and familiarity with web development frameworks like AngularJS, HTML5, and CSS.
- Methodologies : Proven experience with Agile/Scrum project management methodologies.
- Domain Expertise : Experience working with ServiceNow domains and supporting SLA and reporting requirements.
- Collaboration : A proven ability to work collaboratively across multiple functional teams.
(ref:hirist.tech)
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