Practice Lead

Role : Practice Lead- Datacenter Experience : 5-8 Years Location : Bangalore Employment type : Permanent (Onsite role)About company : It is a leading Infrastructure Solution provider in Bengaluru, Chennai, Hyderabad & Kochi, with a strong presence and a reputation in the marketplace for offering the best of Virtualization, Backup & Recovery, Cloud Computing, Personal computing and System Integration services, cost effectively.About role : It's a critical role in driving the success of datacenter solutions and services. Here are the different areas that the role demands to be a successful Practise Leader-1. Technical Expertise : - Datacenter Technologies : Deep knowledge of core datacenter technologies, including Servers, Storage VMware, Nutanix, Commvault/Veeam/Dell DPS , and Checkpoint/ Fortinet along with Windows Server - Cloud Integration : Understanding of hybrid and multi-cloud architectures, and how on-premise datacenter solutions integrate with public clouds (e.g., AWS, Azure, Google Cloud). - Virtualization and Hyper-Converged Infrastructure (HCI) : Expertise in virtualization technologies (e.g., VMware) and HCI platforms (e.g., Nutanix). - Data Management and Protection : Proficiency in backup, recovery, and disaster recovery solutions (e.g., Commvault, Veeam). -Network Security : Strong understanding of network security, especially with technologies like Fortinet & Checkpoint. - Infrastructure Design : Ability to design and architect datacenter solutions that meet performance, scalability, and security requirements.2. Leadership and Team Management : - Team Leadership : Proven experience in leading technical teams, including engineers, and project managers. - Talent Development : Focus on mentoring and developing team members, providing opportunities for growth and certification in relevant technologies. - Resource Management : Skills in resource planning, allocation, and optimization to ensure project success. - Performance Management : Experience in conducting performance evaluations, setting goals, and managing team dynamics.3. Project Management : - Project Oversight : Expertise in managing datacenter projects from initiation to completion, ensuring they are delivered on time, within scope, and on budget. - Methodologies : Knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Jira, MS Project) would be very beneficial to the role - Risk Management : Ability to identify, assess, and mitigate risks associated with datacenter projects. - Process Improvement : Commitment to continuous improvement in project delivery processes and methodologies.4. Customer Facing :- Customer-Centric Approach : Strong focus on understanding customer needs, building relationships, and ensuring customer satisfaction by successfully completion of all projects - Sales Support : Experience in supporting sales teams with technical expertise, and running assessments on customer infrastructures. - Partner Management : Ability to manage relationships with technology partners, including vendors like VMware, Nutanix, Commvault, Veeam, and Fortinet and develop a set of strategic relationship with service organisation that will augment current service delivery capability5. Strategic Planning and Business Acumen - Business Strategy Alignment : Ability to align the datacenter practice with the organization's overall business strategy and goals. - Market Analysis : Understanding of market trends and the competitive landscape in the datacenter space and align capabilities inside to best deliver those services - Financial Management : Experience with P&L management, budgeting, and financial planning within a practice.6. Innovation and Continuous Improvement : - Technology Innovation : Commitment to staying current with emerging technologies and trends in the datacenter space. - Process Innovation : Ability to drive continuous improvement initiatives within the practice, enhancing efficiency and effectiveness. - Solution Development : Involvement in the development of new services and solutions that leverage emerging technologies and meet evolving customer needs.7. Certifications - Industry Certifications : Hold relevant certifications (e.g., VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE) and ensure the team achieves and maintains necessary certifications as needed by us.8. Reporting and Analytics : - Performance Metrics : Ability to define and track key performance indicators (KPIs) for the practice and team members - Reporting : Regularly report on the practice's performance, including financials, project status, and customer satisfaction.9. Communication and Collaboration : - Cross-Functional Collaboration : Ability to work effectively with other departments (e.g., sales, marketing, finance) to achieve business objectives. - Stakeholder Management : Skilled in managing and communicating with internal and external stakeholders. - Presentation Skills : Strong presentation and communication skills, capable of conveying complex technical concepts to non-technical audiences. (ref:hirist.tech)