Practice Lead

Role : Practice Lead- Datacenter

Experience : 5-8 Years

Location : Bangalore

Employment type : Permanent (Onsite role)

About company :

It is a leading Infrastructure Solution provider in Bengaluru, Chennai, Hyderabad & Kochi, with a strong presence and a reputation in the marketplace for offering the best of Virtualization, Backup & Recovery, Cloud Computing, Personal computing and System Integration services, cost effectively.

About role :

It's a critical role in driving the success of datacenter solutions and services. Here are the different areas that the role demands to be a successful Practise Leader-

1. Technical Expertise :

- Datacenter Technologies : Deep knowledge of core datacenter technologies, including Servers, Storage VMware, Nutanix, Commvault/Veeam/Dell DPS , and Checkpoint/ Fortinet along with Windows Server

- Cloud Integration : Understanding of hybrid and multi-cloud architectures, and how on-premise datacenter solutions integrate with public clouds (e.g., AWS, Azure, Google Cloud).

- Virtualization and Hyper-Converged Infrastructure (HCI) : Expertise in virtualization technologies (e.g., VMware) and HCI platforms (e.g., Nutanix).

- Data Management and Protection : Proficiency in backup, recovery, and disaster recovery solutions (e.g., Commvault, Veeam).

-Network Security : Strong understanding of network security, especially with technologies like Fortinet & Checkpoint.

- Infrastructure Design : Ability to design and architect datacenter solutions that meet performance, scalability, and security requirements.

2. Leadership and Team Management :

- Team Leadership : Proven experience in leading technical teams, including engineers, and project managers.

- Talent Development : Focus on mentoring and developing team members, providing opportunities for growth and certification in relevant technologies.

- Resource Management : Skills in resource planning, allocation, and optimization to ensure project success.

- Performance Management : Experience in conducting performance evaluations, setting goals, and managing team dynamics.

3. Project Management :

- Project Oversight : Expertise in managing datacenter projects from initiation to completion, ensuring they are delivered on time, within scope, and on budget.

- Methodologies : Knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Jira, MS Project) would be very beneficial to the role

- Risk Management : Ability to identify, assess, and mitigate risks associated with datacenter projects.

- Process Improvement : Commitment to continuous improvement in project delivery processes and methodologies.

4. Customer Facing :

- Customer-Centric Approach : Strong focus on understanding customer needs, building relationships, and ensuring customer satisfaction by successfully completion of all projects

- Sales Support : Experience in supporting sales teams with technical expertise, and running assessments on customer infrastructures.

- Partner Management : Ability to manage relationships with technology partners, including vendors like VMware, Nutanix, Commvault, Veeam, and Fortinet and develop a set of strategic relationship with service organisation that will augment current service delivery capability

5. Strategic Planning and Business Acumen

- Business Strategy Alignment : Ability to align the datacenter practice with the organization's overall business strategy and goals.

- Market Analysis : Understanding of market trends and the competitive landscape in the datacenter space and align capabilities inside to best deliver those services

- Financial Management : Experience with P&L management, budgeting, and financial planning within a practice.

6. Innovation and Continuous Improvement :

- Technology Innovation : Commitment to staying current with emerging technologies and trends in the datacenter space.

- Process Innovation : Ability to drive continuous improvement initiatives within the practice, enhancing efficiency and effectiveness.

- Solution Development : Involvement in the development of new services and solutions that leverage emerging technologies and meet evolving customer needs.

7. Certifications

- Industry Certifications : Hold relevant certifications (e.g., VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE) and ensure the team achieves and maintains necessary certifications as needed by us.

8. Reporting and Analytics :

- Performance Metrics : Ability to define and track key performance indicators (KPIs) for the practice and team members

- Reporting : Regularly report on the practice's performance, including financials, project status, and customer satisfaction.

9. Communication and Collaboration :

- Cross-Functional Collaboration : Ability to work effectively with other departments (e.g., sales, marketing, finance) to achieve business objectives.

- Stakeholder Management : Skilled in managing and communicating with internal and external stakeholders.

- Presentation Skills : Strong presentation and communication skills, capable of conveying complex technical concepts to non-technical audiences.