Principal Consultant- Network Change

3 days ago


Gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role ofPrincipal Consultant- Network Change 

In this role, you will be responsible for supporting the network operations 24X7 for internal IT. You will be working actively on the operational issues along with internal / external stakeholders to recover the systems failure (proactive/reactive).

You will work Incident Management, Problem Management for each incidents/tickets and need to ensure the high uptime to the business. 

Your role will network L2+ and need to work on various current/upcoming technologies (explained below) to support business needs.

Responsibilities

The candidate should be holding at least hardcore 24X7 network Ops experience

Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call

Participate in Bridge calls with clients for joint troubleshooting of network issues 

Work with different Vendors and service Provider for faster and accurate resolution

Playing key role for network related incidents and providing key inputs for Problem Management

Identifying open risk in the production network and provide input for mitigation

Documenting all Changes done in production environment through Change Management process

Must have worked on large scale infra 

Candidate must have worked/handled the IT projects

Global customer interaction is one of the key expectation from candidate

The candidate should hold very rich experience in corporate LAN & WAN infra

Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN)

He/she need to lead function and drive the project/operations end to end

Candidate should be very strong in written & oral communication 

Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (6500/4500/3850 Model)

Candidate must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP)

Fluency in English with good interpersonal skills and ability to communicate effectively 

Demonstrate positive attitude, take initiative towards learning and accepting new challenges 

Willing to work in 24*7 environment in all technology domains

Ability to understand, analyze and resolve problems quickly with focus towards customer centricity

Self-motivated and firm believer in team spirit.

Can face challenging circumstances with confidence and able to deliver better in stressful environment

Excellent time management and ability to handle multiple concurrent tasks with minimal supervision

Basic understanding of Network protocols and devices (LAN, WAN, Routing, Switching, Firewall)

Basic understanding of Cloud computing, Windows/Linux Server Technology, Storage, Virtualization and Hardware

Qualifications we seek in you

Minimum Qualifications

Graduate in engineering/IT

Preferred Qualifications/ Skills

•CCNA (Must)

•CCNP –Routing and Switching (Good to have)



  • Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

  • Principal Consultant

    2 weeks ago


    Gurugram, India Wipro Full time

    Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and...

  • Lead Consultant

    3 days ago


    Gurugram, India AECOM Full time

    Job DescriptionRole & Responsibilities The Principal Consultant / Director will play a critical leadership role in shaping and delivering advisory engagements across transport and logistics. Responsibilities include: Leading complex consulting assignments in logistics and transport, including roads, railways, inland container depots (ICDs), multi-modal...


  • Gurugram, India Evalueserve Full time

    Elevate Your Impact Through Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With a presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, artificial intelligence, and unparalleled subject...


  • Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...


  • Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...


  • Gurugram, India EduRun Group Full time

    Develop and execute a change management strategy, including communication and training plans tailored for a diverse user base at the pilot plants. Identify, analyze, and prepare tactics to mitigate risks and resistance, supporting user adoption and reinforcing a customer success-oriented approach. Assess organizational readiness and measure the success of...


  • Gurugram, India Acuity Knowledge Partners Full time

    Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with...


  • Bengaluru, Gurugram, India Wipro Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role PurposeManaging Consultants are expected to sell and manage the delivery of complex consulting propositions within their area of expertise, driving measurable value for clients. They will also be responsible for leading development of consulting solutions and providing support to practice growth and development. This role is engaged in developing strong...


  • Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...