Microsoft Dynamics Consultant

2 days ago

Mangalore, India Volkswagen Group Digital Solutions [India] Full time

Job description: As a Microsoft Dynamics D365 Finance Functional Lead in support activities, you will be expected to performThorough analysis of the issues / requests received in the support group.Testing of any fixes that are proposed to the end usersGathering complete business requirements and justification for any change requests.Recommending of solutions for any change requests that are raised.Review FDD and development support for customizations.Month end and Year end close support, to the finance teams.Suggest improvements to the existing business processTrain other team members wherever required.Identify automation tools/ideas to streamline repetitive tasks and process wherever possible and keep updated with the new features of MS.Knowledge of Integration and ISV in particular for TAS and Purchase processes is an additional advantage.Able to handle complex Reconciliation of Bank, Vendors, etc.Assist with and Recommend strategies for cost savings and process improvements.Should be able to deal with Senior Management positions from multiple streams.Experience in resource management with effective communication skills and work with different streams while collaborating with different stakeholders.Effectively prioritize team tasks from time to time to help business to run smoothly.Drive continuous improvement initiatives to enhance project efficiency and effectiveness.Analyze and identify recurring issues to propose and implement proactive solutions along with other Leads.Should be proactive and should be able to anticipate issues and work proactively to avoid those.Lead Level expectationsLead the Support pulse meetings.Prioritize tickets.Coordinate critical incidents.First point of contact for both Client Service Managers and Users.Coordinate market handovers with Implementation Managers.Monitor the utilization of the team regularly.Career trajectoryYou should haveExcellent understanding of end-to-end business process ofRequest to orderProcure to PayOrder to CashFixed AssetsRecord to ReportExcellent understanding of General AccountingExcellent understanding of Finance modules in D365, for configurations and transaction processingGeneral ledgerAccounts payableAccounts receivableFixed assetsInventory accountingProject AccountingExperience in ISV solutions will be added advantage.Should have strong knowledge in Integration areas.Understanding of Security configurations (Preferred but not mandatory)Good understanding of Excel and formulas for data analysisGood knowledge on management reporter is preferredExcellent analytical and communication skills (oral and written)Points to noteWillingness to work in Support teamWillingness to work in shifts based on business requirements

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