Senior Associate

1 week ago

Ghaziabad, India BrightCHAMPS Full time

About BrightCHAMPSBrightCHAMPS is a global EdTech leader on a mission to equip children with future-ready skills. With innovative, personalized programs in coding, financial literacy, robotics, and mathematics, we empower young learners aged 6 to 16 across 30+ countries. We bridge the gap between traditional academics and essential life skills through one-on-one learning experiences that inspire curiosity and confidence.About the RoleWe’re looking for a strategic and detail-oriented Supply Chain & Operations professional to join our dynamic team. This role involves end-to-end responsibility for inventory planning, production coordination, logistics management, and cross-functional collaboration. Your work will directly impact our operational efficiency, delivery timelines, and overall customer satisfaction.Key Responsibilities Manage end-to-end inventory planning to maintain optimal stock levels aligned with production and sales forecasts.Oversee production and packaging workflows, ensuring timely assembly and dispatch of kits and finished goods.Streamline domestic and cross-border logistics operations, including handling required customs documentation to ensure smooth international shipments.Collaborate with courier partners and logistics teams to track deliveries and resolve transit-related issues proactively.Address post-delivery concerns raised by end users, particularly related to hardware components, by coordinating with internal teams for timely resolution.Work closely with procurement and vendor teams to support cost-effective sourcing and timely replenishment of materials.Ensure timely payment to vendors by coordinating with finance and procurement teams, maintaining positive supplier relationships.Analyze supply chain data to identify bottlenecks, conduct root cause analysis, and drive continuous improvement initiatives.Coordinate with cross-functional teams across procurement, warehouse, production, and customer support to ensure seamless operations.Assist in maintaining process compliance and operational efficiency across all functions within the supply chain.Key Skills & ToolsStrong proficiency in MS Excel, Google Sheets, and data visualization tools like Power BIExcellent analytical, problem-solving, and communication skillsFamiliarity with ERP/Supply Chain Management Systems (preferred)Ability to work cross-functionally and manage multiple stakeholdersExecution-driven with strong organizational skillsQualificationsBachelor's or Master’s degree in any discipline3 – 5 years of experience in supply chain, operations, or logisticsExperience in consumer goods, e-commerce, or logistics is a plusExcellent verbal and written communication skillsStrong project management and stakeholder coordination abilities

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