Assistant Key Account Manager

1 month ago


Kolkata, India Food Service India Private Limited Full time

ROLE OBJECTIVE –

Food Service India has an extensive array of products related to the food industry along with a highly capable product development cell. To support and direct the sales efforts for all categories of businesses, to drive market expansion in a particular geography and achieve organizational objectives.


DUTIES AND RESPONSIBILITIES -

a) Financial Responsibility:

 Responsible for acquisition & management of sales and revenue targets largely for Hotels

and Caterers & Big Chain Restaurants.

 Create and Maintain strong pipeline to ensure future wins and keep the sales momentum

going.

 Ensure payments are collected within contracted time frames.

 Prepare sales plans for the region by customer and further outlet wise along with the Key Account Manager to meet revenue targets.

b) Customer Responsibility (Internal and External) :

 Proactively engage with both current and potential customers through regular face to face

contacts and expand the footprint and relationships with multiple stakeholders in each

customer organization.

 Ensure that the customer commitments are serviced to their satisfaction (In terms of

Quality, quantity and timeliness). Resolve issues proactively and promptly.

 Provide market intelligence data on trends, competitors and other activities to the

category head and business.

 Regular review with customers on outlet wise performance.

 Ensure all statutory forms are collected within the defined time frames.

c) Process Improvement:

 Focus on improving the efficiency and effectiveness of the selling process.

 Focus on identifying new customer segments.

 Agree & align on business plan with customers & track and monitor on regular basis.


SPECIFIC SKILL SETS:

 Existing strong relationship with the customers.

 Excellent selling & negotiation skills.

 Excellent communication skills in English, Hindi + 1 regional language.

 Good analytical skills.



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