Recruitment Consultant
2 months ago
Third Party Risk & Supply Chain Contracting Consultant
- Kelly Outsourcing & Consulting Group (KellyOCG) is a leading provider of global talent management solutions leading the way especially in Managed Service Provider (MSP) and Recruitment Process Outsourcing (RPO) solutions.
- We are proud of our reputation for doing things differently - through the services we deliver and the people we attract.
- Our commitment to our clients is to help them attract incredible talent, just as we want like-minded people who are committed, passionate and just love to deliver amazing results, to be part of our success.
About the Job:
- The talent Supply Chain Consultant role provides expertise to hiring managers for the facilitation of procuring the services of temporary and/or contract employees to meet a client's current workforce needs.
- This role requires experience in overall contingent workforce management The ability to manage client facing interactions to drive talent consultations and provide guidance on different delivery solutions is a daily requirement of the Talent Supply Chain Consultant role.
- Prior recruiting or candidate sourcing experience is valuable in understanding the critical success factors of this role.
Key Responsibilities:.
- Program and Operational Support.
- Management of staffing suppliers throughout the full cycle recruitment process for a variety of positions.
- Consultative approach to hiring managers and candidates.
- Perform consultation call with hiring managers to assess needs and determine best sourcing strategies to ensure acquisition of the best talent.
- Utilization of procurement technologies to facilitate fulfillment of role and move requisition through client's internal processes.
- Provide complete and thorough information and data points to supply chain via both documentation and consultation conference calls.
- Monitor daily progress of requisition and follow up accordingly.
- Utilize candidate assessment and selection techniques when reviewing resumes to ensure only the best match is shortlisted.
- The Talent Supply Chain Consultant supports the financial processes related to timecard & expense management, invoicing and corrections.
- Coordinate and schedule interviews for hiring managers.
- Negotiate bill rates to ensure that they are aligned with current market rates.
- Maintain discipline of execution by staying focused on program strategic market goals and objectives; manage time and competing priorities; be committed to Kelly process, technology, and documentation requirements; and taking the initiative to learn and fully understand the client's needs and skills required for open roles being managed.
- Ability to manage multiple situations effectively while multitasking and maintain a sense of urgency and attention to detail.
- Client, Program and Supplier Management.
- Ensure Key Performance Indicators (KPI) and Service Level Agreements (SLA) objectives are met by taking an active role in continuous improvement and service delivery.
- Utilize bill rate benchmarking data and competitive bidding to ensure cost containment for the customer.
- Build customer and supplier relationships through professional rapport, consistent follow-up and maintaining contact and ongoing communication.
- Proactively identify service delivery issues and provide appropriate and timely solutions.
- Act as a liaison with Suppliers to resolve daily operational issues.
- Escalate as appropriate.
- Contribute consultative input and client requirement expertise to annual supplier summit.
- Utilize both client and market data to provide guidance to and set expectations for realistic recruiting cycle timelines.
- Possess an innate ability to know what needs to be done and takes initiative to perform those tasks without being asked or told.
- The ability to work independently and be a decision maker is imperative.
- Technology Support.
- Develop thorough understanding of functionality and capabilities of procurement tools used to deliver KellyOCG's MSP solution.
- Support Technology updates by providing overview of new functionality to both client and supplier as necessary.
- Develop strong knowledge of technology in order to be able to operate efficiently and trouble-shoot simple issues when client or Suppliers escalate.
About you.
- 3-5 years or more of relevant experience.
- Degree or certification in Business/Human Resources or equivalent preferred.
- Must have Recruitment background or equivalent.
- Work experience in temporary labor, service level and/or customer service industry.
- Candidate must demonstrate an ability to multitask, an attention to detail, excellent communication skills (both in one-on-one and in group settings, with both internal and external audiences), and a technical proficiency (e. , MS Office, internet, VMS tools).
- Proven experience in creating and developing strategic relationships that promote positive client and employee engagement.
- Possess data entry, analytical, and organizational skills.
- Ability to see interrelationships of data/ideas.
- Can assess a candidate against criteria, use of program data to educate customer, supplier and drive change.
- Previous people management expertise is preferred but at a minimum candidate must demonstrate the ability to develop this skill.
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