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Key Account Manager
3 months ago
About the Company: At Swabhav Techlabs, we're not just another tech solutions company - we're the architects of talent transformation. Faced with the challenge of a widening gap in the talent ecosystem, we've embarked on a journey to redefine the rules of the game. Our mission? To unravel the talent puzzle by combining cutting-edge technology with human ingenuity.
Summary
Are you a people person with a knack for creating engaging, friendly client environments? Swabhav is looking for a charismatic Key Account Manager who can consult, articulate custom solutions, and transform HR services with cutting-edge digital talent ecosystems. If you're driven by excellence, love continuous learning, and embody values like empathy, humility, and simplicity, join us. At Swabhav, you'll grow both professionally and personally while delivering outstanding client experiences. Ready to make a high-impact difference? Let's do it together
What You'll Do:
- Client Relationship Management:
- Become the go-to expert for your allocated clients, understanding their needs and ensuring top-notch service delivery.
- Cultivate strong, lasting relationships through regular interactions and a deep understanding of their business goals.
- Act as a trusted advisor, providing strategic insights and proactive solutions.
- Account Management:
- Lead the recruitment process for your clients, from understanding their requirements to delivering outstanding candidates.
- Ensure client satisfaction by addressing concerns promptly and effectively.
- Identify opportunities for account growth, turning challenges into success stories.
- Performance and Reporting:
- Keep a finger on the pulse of your accounts, tracking metrics and providing insightful reports to stakeholders.
- Set and exceed ambitious targets, celebrating wins along the way.
- Conduct regular reviews with clients, ensuring alignment and mutual success.
- Internal Collaboration:
- Partner with our recruitment team to ensure seamless service delivery and client satisfaction.
- Work cross-functionally to resolve issues and continuously improve our offerings.
What We’re Looking For:
- Education: Bachelor’s degree in Business Administration, Human Resources, or related field.
- Experience:
- At least 2 years in recruitment or staffing.
- Proven success in key account management or client servicing roles.
- Deep understanding of the staffing industry and recruitment trends.
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