Kran - Business Analyst

The Business Analyst is responsible for identifying, analysing, and translating business needs into clear, actionable requirements to support the successful planning and delivery of projects.

This role involves working closely with stakeholders to understand processes, gather and document requirements, evaluate existing systems, and recommend solutions that align with project goals.

The Business Analyst will ensure that business objectives are clearly understood and communicated to technical teams, facilitating alignment between functional needs and system Interact with government departments to understand business needs, pain points, and existing processes.

- Conduct requirements elicitation through stakeholder interviews, field visits, surveys, and document reviews.

- Document functional, non-functional, and regulatory requirements

- Prepare As-Is and To-Be process maps to visualize current and proposed workflows.

- Identify gaps, redundancies, and inefficiencies in existing manual or legacy systems.

- Recommend process reengineering where applicable to improve service delivery or compliance.

- Serve as the primary interface between technical teams and government stakeholders.

- Coordinate inputs from multiple departments, end-users, policy makers, and third-party vendors.

- Facilitate sign-offs and approvals on documents and designs.

- Prepare and maintain all required documents. Provide inputs to technical team for preparation of other documents.

- Translate business needs into system design inputs.

- Review wireframes, prototypes, or workflows to ensure alignment with requirements.

- Assist in the preparation of functional specifications, mock-ups, or low-fidelity prototypes.

- Prepare test cases or acceptance criteria in collaboration with QA teams.

- Support or conduct User Acceptance Testing (UAT) with government stakeholders.

- Support user onboarding through training sessions, manuals, and demo scripts.

- Assist departments in adapting to new systems, addressing behavioural or operational changes.

- Gather post-implementation feedback for refinements or updates.

- Ensure that the solution aligns with e-Governance policies, data privacy norms, RTI mandates, and GIGW/Accessibility standards.

- Work with legal and data officers to ensure security and auditability of systems.

- Define KPIs or SLAs related to system usage and performance.

- Recommend enhancements based on user behaviour, feedback, or policy changes.

- Aid in project reporting, MIS dashboards, and performance audits.

Skills Required:

- Strong leadership and team management skills, with the ability to motivate and guide teams towards successful project outcomes.

- Excellent communication skills, with the ability to clearly articulate project goals, risks, and status to stakeholders at all levels.

- Strong problem-solving and decision-making skills, with the ability to navigate challenges
and maintain project momentum.

- Exceptional organizational and time management skills, with the ability to handle multiple projects simultaneously.

- Strong analytical skills and the ability to evaluate data and make informed decisions.

- Knowledge of project management methodologies (e.g., Agile, Waterfall, Scrum) and best

practices.

- Ability to manage complex, high-priority projects under tight B.E. / B. Tech in any specialization or MCA or MBA (IT)

- 8 or more years of experience in large and complex IT systems implementation projects in the public finance domain and/or related domains

- At least two projects of (user base 1,000) IT systems implementation for national/subnational level/ PSU in India or abroad as business analyst in public finance and/or related domains

- Experience in projects involving business process re- engineering and system requirements gathering

- Experience in in projects compliance to ISO/CMMI standards and processes is desirable