Qlik sense Service manager

21 hours ago

New Delhi, India Tata Technologies Full time

Qlik Sense Service Manger JD- Manage Complex Qlik Sense Engagement - Lead Qlik Sense project and team of 10+ people for managing the delivery and able to manage team. - Define and enforce governance frameworks, best practices, and standards for Qlik Sense development, deployment, and support. - Collaborate with Customer SOPC, IT Team , IT leadership, and Business Team teams to align Qlik Sense service. - Able to manage SLA agreed with Customer. - Oversee the administration of Qlik Sense Enterprise including server configuration, load balancing, performance tuning, and capacity planning. - Manage upgrades, patching, backups, and disaster recovery protocols. - Monitor usage, performance metrics, and system logs to proactively identify and resolve issues. - Serve as the escalation point for high-impact incidents and service interruptions. - Facilitate cross-functional coordination with data engineering, security, and infrastructure teams. - Ensure implementation of all compliances on Qlik server. - Design and maintain a comprehensive knowledge base for support teams and business users. - Manage vendor relationships and licensing for Qlik products and associated tools.Desired Candidate Profile:- Ability to communicate effectively with technical and non-technical audiences and able to manage stake holders. - 8-10 years of experience in managing Qlik Sense end to end Qlik Sense project. - Location - Mumbai

  • Qlik Sense

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