Univariety - Client Success Manager

4 weeks ago


Hyderabad, India Univariety Full time

Job Client Onboarding: Ensure a smooth and structured onboarding experience for new clients. - Build trust and long- term relationships through regular engagement.- Customer Training: Conduct product walkthroughs and training sessions.- Need Analysis: Understand and evaluate customer requirements to provide tailored solutions.- Upsell & Renewals: Drive product upgrades and renewals to meet quarterly and annual targets.- Reporting: Share monthly/quarterly reports and insights with clients to track performance.- Cross-functional Collaboration: Work closely with sales, product, and support teams to resolve issues. (ref:iimjobs.com)



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