Customer Support Executive
3 weeks ago
About Company
Zupee is India’s fastest growing Technology backed Behavioral Science company. We are
innovating Skill-Based Gaming with a mission to become the most trusted and responsible
entertainment company in the world. We have been constantly focussing on innovation of
indigenous games to entertain the mass.
Our strategy is to invest in our people & user experience to drive profitable growth and become the
market leader in our space. We have been experiencing phenomenal growth since inception and
running profitable at EBT level since Q3, 2020. We have closed Series B funding at $102 million, at a
valuation $600 million.
The company also announced a partnership with Reliance Jio Platforms, post which Zupee games
will distribute its content across all customers using Jio phones. The partnership now gives Zupee the
biggest reach of all gaming companies in India, transforming it from a fast-growing startup to a firm
contender for the biggest gaming studio in India
ABOUT THE JOB
Here’s what you will do –
Resolve customers’ queries and issues through voice, email, social, social media channels
following the defined process in specified timelines
Able to take Inbound calls/make Outbound calls for resolving real-time Customer queries,
Customer retention, and offering certain marketing offers, etc.
Meet the average response time along with productivity while ensuring you follow all quality
parameters, SLA with 100% Customer satisfaction
To ensure all the customer queries/issues are being resolved on priority with clarity and
promptness.
What are we looking for?
Willing to work in rotational shifts and week offs (24*7 ,365 environment). Initially it will be
a 5 days
Should have a minimum of 1-3 years of work experience as a CX executive preferably into
Ecommerce, Consumer Tech, Hospitality, ITES, Gaming domain.
Should have managed - Emails/Calls/Chat/Social Media queries.
Ability to multi-task, and must have excellent communication skills.
-
Customer Care Executive
7 months ago
Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time**Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...
-
Customer Care Executive
7 months ago
Gurugram, Haryana, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time**Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...
-
Customer Support Executive
1 month ago
Gurugram, Haryana, India Cubnet Services Full time**Customer Support Executive** **Role Description: - ** This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate...
-
Customer Support Executive
1 month ago
Gurugram, Haryana, India emoHR Services Full time4o miniLog inYou said:Customer support executive job description ChatGPT said:ChatGPT **Customer Support Executive Job Description** **Position Overview**: A Customer Support Executive is responsible for providing exceptional service to customers by addressing their inquiries, resolving issues, and ensuring a positive experience with the company. This role...
-
Customer Support Executive
7 months ago
Gurugram, Haryana, India INTINERI INFOSOL PVT LTD Full time**Customer Support Executive** **LOB**: Fintech Process ( Financial Product) **Position**: Customer Support Executive **Location**:Sector 18, Gurugram, Haryana 122016** **Salary**: Upto 29,000 CTC **Shift **24/7 Rotational Shift. Day shift for females till 9 pm/ Rotational for males **Hiring Model**: WFO / 6 Days Working **Skill set**: - Excellent...
-
Customer Support Executive
6 months ago
Gurugram, Haryana, India Drimlite Full time**Position**: Customer Support Executive **Location**: Gurugram, Haryana 122016 **Salary**: 29000 CTC **Shift**: 24/7, Majority Night Shift as per US hours / 5 Days working **Responsibilities**: 1. Handling customer queries regarding the electric vehicle process for the US market. 2. Providing excellent customer support through verbal and written...
-
Customer Support Executive
3 weeks ago
Gurugram, Haryana, India Mobishastra Technologies Private Limited Full timeAnantya.ai is a trusted and leading CPaaS platform defining how companies communicate with customers. Through our customer engagement software, built on Official WhatsApp’s Business API, businesses can easily engage with their customers in real-time at scale! Send multiple WhatsApp messages, automate notifications, and provide efficient customer support...
-
Customer Support Executive
1 month ago
Gurugram, Haryana, India Mobishastra Technologies Private Limited Full timeAnantya.ai is a trusted and leading CPaaS platform defining how companies communicate with customers. Through our customer engagement software, built on Official WhatsApp’s Business API, businesses can easily engage with their customers in real-time at scale! Send multiple WhatsApp messages, automate notifications, and provide efficient customer support...
-
Customer Support Executive
7 months ago
Gurugram, Haryana, India Kalp Solutions Full time_**Job Opportunity: Customer Service Executive (Voice Process)**_ Responsibilities: Customer - Location:_ Gurgaon - Salary Range:_ ₹21,000 - ₹25,000 per month - Shift:_ Night shift with weekends off (Saturday and Sunday) - Benefits:_ Provident Fund (PF), Health Insurance, Both Side Cab Facilities **About the Role** We are excited to announce an...
-
Customer Support Executive
4 months ago
Gurugram, Haryana, India Teleperformance Full time**Job Title: Customer Support Executive + Upselling (Blended process)** **Company: Teleperformance** **Location: Teleperformance, Gurugram, Haryana 122016** **Key Responsibilities**: **Handle customer queries through various channels.** **Provide exceptional customer support and problem-solving.** **Identify and promote relevant products or services...
-
Customer Support Executive
7 months ago
Gurugram, Haryana, India Drimlite Full time**Position**: Customer Support Executive **Location**: Gurugram, Haryana 122016 **Salary**: 29000 CTC **Shift**: 24/7, Majority Night Shift as per US hours / 5 Days working **Responsibilities**: 1. Handling customer queries regarding the electric vehicle process for the US market. 2. Providing excellent customer support through verbal and written...
-
Customer Support Executive
2 months ago
Gurugram, Haryana, India Kareer Hubb Full timeProfile : Customer Support Executive Location : Gurugram Salary : UPTO 35K 6 Days working Graduates and Undergraduates both can apply Fresher and Experienced both can apply Pay: ₹18,000.00 - ₹30,000.00 per month Shift: - Day shift Work Location: In person
-
Customer Support Executive
2 months ago
Gurugram, India Wayo Full timeAt Wayo, we’re dedicated to delivering efficient, reliable, and tailored logistics solutions to meet our customers' diverse needs. We are currently looking for Customer Support Executives to join our Operations team in Gurgaon and Bangalore. This role involves managing and coordinating daily dispatch activities, requiring strong attention to detail,...
-
Customer Support Executive
2 months ago
Gurugram, India Wayo Full timeAt Wayo, we’re dedicated to delivering efficient, reliable, and tailored logistics solutionsto meet our customers' diverse needs. We are currently looking for Customer SupportExecutives to join our Operations team in Gurgaon and Bangalore. This role involvesmanaging and coordinating daily dispatch activities, requiring strong attention to...
-
Customer Support Executive
2 months ago
Gurugram, India Wayo Full timeAt Wayo, we’re dedicated to delivering efficient, reliable, and tailored logistics solutionsto meet our customers' diverse needs. We are currently looking for Customer SupportExecutives to join our Operations team in Gurgaon and Bangalore. This role involvesmanaging and coordinating daily dispatch activities, requiring strong attention to...
-
Customer Support Executive
7 months ago
Gurugram, Haryana, India V5 Global Services Pvt Ltd Full timeProfile - Customer Support Executive Qualification - 12th completed Fresher & Experienced both can apply. Must have Good communication skills in English & Hindi Male & female both can apply. Salary - 17k to 25k Location - Udyog vihar, Gurgaon. Shift - Rotational, Day shift Interview Mode - Virtual Pay: ₹17,000.00 - ₹25,000.00 per...
-
Customer Support Executive
7 months ago
Gurugram, Haryana, India Triedge Solution Full time**Position: - **Customer Support Executive **Key responsibilities: - ** 1. Work on customer feedback 2. Work on resolving queries 3. Keep records of customers **Other requirements: - ** 2. Age limit: 18-30 years 3. Immediate joiners preferred. 4.Good communication required, 6 months of internship experience prefered. - **Education Level: - **Under...
-
Customer Support Executive
2 weeks ago
Gurugram, India What's Up Wellness Full timeAbout Us WE’RE HERE TO BRING DELIGHT TO THE WORLD OF WELLNESS What’s Up Wellness is a fast-growing company working to bring simplicity and delight to the world of wellness. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can’t have happy without healthy. And isn’t true happiness where it’s...
-
Customer Support Executive
1 week ago
Gurugram, India What's Up Wellness Full timeAbout Us WE’RE HERE TO BRING DELIGHT TO THE WORLD OF WELLNESS What’s Up Wellness is a fast-growing company working to bring simplicity and delight to the world of wellness. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can’t have happy without healthy. And isn’t true happiness where it’s...
-
Customer Support Executive
7 months ago
Gurugram, Haryana, India Ethics Group of Companies Full timeWe are a dynamic group engaged in multiple sectors, including Supply Chain Platform, Infrastructure (PEB), Warehouse, IT Services, Fintech Services, and Travel. With our diverse portfolio, we strive to deliver innovative solutions and services that cater to the evolving needs of our clients. Leveraging our expertise and deep industry knowledge, we seamlessly...