Salesforce Business Analyst
23 hours ago
Hello, We are hiring for " Salesforce Business Analyst " for Gurugram location. Exp :8+Years Locs : Gurugram Work Mode : 5 Days Work from office Notice Period: Immediate joiners(notice period served or serving candidate) NOTE: We are looking for Immediate joiners(notice period served or serving candidate) Apply only If you are Immediate joiners(notice period served or serving candidate) Apply only if you are having 8+Years of relevant experience as per the JD. Job description: We are seeking a dynamic and experienced Manager/Sr. Manager Service to lead and oversee strategic initiatives in Salesforce implementation, IT transformation, customer engagement, and service excellence. The ideal candidate will possess a strong background in program management, with a keen ability to drive customer retention and satisfaction, and develop strategies aligned with business goals. Primary Job Responsibilities Salesforce Implementation Lead end-to-end Salesforce implementation and optimization projects across business units. Collaborate with cross-functional teams to understand business needs and translate them into technical solutions. Ensure seamless integration with existing systems and processes. IT & Service Implementation Plan and execute IT service initiatives aligned with organizational goals. Oversee implementation of new tools, platforms, and technology to enhance service delivery. Program Management Drive large-scale service and technology programs from initiation to closure. Manage project timelines, budgets, risks, and stakeholder communications effectively. Monitor KPIs and ensure project outcomes are met as per defined objectives. Customer Engagement & Retention Develop and execute strategies to improve customer experience and loyalty. Engage proactively with customers to understand pain points and improve service touchpoints. Strategy Development Contribute to the formulation of service strategies to support long-term business growth. Identify process gaps and recommend improvements for better customer and operational outcomes. Qualifications and Experience Bachelors or Master’s degree in Engineering, IT, Business Administration, or related field. Minimum 8 years of experience in service operations, Salesforce and IT implementation, and program management. Proven track record of managing large cross-functional projects and teams. Strong understanding of CRM platforms, especially Salesforce. Excellent leadership, stakeholder management, and communication skills. Ability to think strategically and execute with precision in a fast-paced environment.
-
Salesforce Business Analyst
1 day ago
Gurgaon, India Cozzera Full timePosition: Salesforce Business Analyst Experience: 5 Years Location: Onsite – Gurugram About the Role We’re looking for a Salesforce Business Analyst with around 5 years of hands-on experience in CRM process mapping, requirement gathering, and Salesforce implementation. The ideal candidate will work closely with business stakeholders and technical teams...
-
Salesforce Business Analyst
20 hours ago
Gurgaon, India Cozzera Full timePosition: Salesforce Business AnalystExperience: 5 YearsLocation: Onsite – GurugramAbout the RoleWe’re looking for a Salesforce Business Analyst with around 5 years of hands-on experience in CRM process mapping, requirement gathering, and Salesforce implementation. The ideal candidate will work closely with business stakeholders and technical teams to...
-
Salesforce business analyst
1 hour ago
Gurgaon, India Cozzera Full timePosition: Salesforce Business AnalystExperience: 5 YearsLocation: Onsite – GurugramAbout the RoleWe’re looking for a Salesforce Business Analyst with around 5 years of hands-on experience in CRM process mapping, requirement gathering, and Salesforce implementation. The ideal candidate will work closely with business stakeholders and technical teams to...
-
Salesforce Business Analyst
2 days ago
Gurgaon, India revsolut GmbH Full timeWe are a small but ambitious startup on a mission to solve real-world CRM problems for businesses of all sizes. Working closely with clients across different industries, we implement, optimize, and scale Salesforce and HubSpot solutions that truly support growth.We’re now looking for a Salesforce Business Analyst who can help us shape solutions, define...
-
Salesforce Business Analyst
2 days ago
Gurgaon, India revsolut GmbH Full timeWe are a small but ambitious startup on a mission to solve real-world CRM problems for businesses of all sizes. Working closely with clients across different industries, we implement, optimize, and scale Salesforce and HubSpot solutions that truly support growth.We’re now looking for a Salesforce Business Analyst who can help us shape solutions, define...
-
Salesforce Data Analyst
4 weeks ago
Pune Division, India Zensar Technologies Full timeJob Title: Salesforce Data Analyst Exp-5-8 Years Location-Remote Job Summary: The Salesforce Data Analyst is a bridge between raw data and business insight. This role is responsible for ensuring data integrity, transforming data into actionable reports and dashboards, and empowering stakeholders to make data-driven decisions. The focus is on using data to...
-
Senior Salesforce Business Analyst
4 days ago
Gurgaon, Haryana, India Melonleaf Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per yearLocation: Gurgaon / Hybrid / RemoteExperience: 6+ YearsKey Responsibilities & Requirements:Gather, analyze, and document business requirements specific to Salesforce solutions.Collaborate with clients, developers, and architects to design scalable Salesforce implementations.Create BRDs, FSDs, user stories, and process flows aligned with Salesforce best...
-
Salesforce Business Analyst
1 day ago
Gurgaon, India SRS Consulting Inc Full timeHello, We are hiring for " Salesforce Business Analyst " for Gurugram location. Exp :8+Years Locs : Gurugram Work Mode : 5 Days Work from office Notice Period: Immediate joiners(notice period served or serving candidate) NOTE: We are looking for Immediate joiners(notice period served or serving candidate) Apply only If you are Immediate joiners(notice period...
-
Salesforce Business Analyst
20 hours ago
Gurgaon, India SRS Consulting Inc Full timeHello,We are hiring for "Salesforce Business Analyst" for Gurugram location.Exp:8+YearsLocs: GurugramWork Mode: 5 Days Work from officeNotice Period: Immediate joiners(notice period served or serving candidate)NOTE: We are looking for Immediate joiners(notice period served or serving candidate)Apply only If you are Immediate joiners(notice period served or...
-
Salesforce Business Analyst
7 days ago
Gurgaon, Haryana, India SRS Consulting Inc Full time ₹ 6,00,000 - ₹ 18,00,000 per yearHello,We are hiring for "Salesforce Business Analyst" for Gurugram location.Exp:8+YearsLocs: GurugramWork Mode: 5 Days Work from officeNotice Period:Immediate joiners(notice period served or serving candidate)NOTE: We are looking for Immediate joiners(notice period served or serving candidate)Apply only If you are Immediate joiners(notice period served or...