Online Sales Head

4 weeks ago

Thane, India Nurturing Green Full time

Job Title: Online Sales HeadLocation: HybridReporting To: COO (Dotted line reporting to CEO)About UsNurturing Green is India’s leading gardening lifestyle brand, specializing in products that bring greenery into homes, offices, and everyday life. With a strong presence across retail, e-commerce, and quick commerce channels, we aim to make gardening accessible, stylish, and sustainable for allRole OverviewThe Online Sales Head will be responsible for leading the e-commerce and quick commerce efforts at NurturingGreen. This role involves managing a team of account managers and operations to ensure seamless accountmanagement, business growth, and operational efficiency across all online platforms.The ideal candidate will have strong team management skills & a focus on achieving monthly salestargets, ensuring smooth operations & building excellent relationships with online partners, withnegotiation & strategy development being secondary to these priorities.This position requires flexibility and a willingness to stretch, especially during Add-Revenue-Traffic (ART) days etc. The candidate should also be comfortable working on holidays and weekends (if required) to meet businessrequirements.Key ResponsibilitiesAccount Management● Build and maintain strong relationships with SPOCs from e-commerce (Amazon, Flipkart, etc.) and quickcommerce platforms (Blinkit, Zepto, etc.).● Conduct regular discussions with partners to discuss agreements, costs & operational matters.● Negotiate and expand product portfolios on these platforms, ensuring competitive pricing.● Resolve escalated operational issues in collaboration with the team and platform partners.Business Development●Identify and onboard new online partners to expand Nurturing Green’s presence.●Develop strategies for market expansion, set up meetings, and execute growth plans.Sales Growth●Drive online sales growth by achieving monthly sales targets across all platforms.●Develop promotional strategies and initiatives to boost product visibility and sales.Operational Excellence●Ensure smooth operations, including order fulfilment, inventory coordination, and replication of SKUsacross platforms.●Oversee catalogue and asset creation, ensuring all products are well-represented.●Monitor and optimize inventory levels to avoid stockouts or overstocking.●Monitor customer reviews & ratings to assess satisfaction levels & Maintain an average customer rating of 4stars or above.Team Leadership●Provide guidance, set clear KPIs, and foster a collaborative and high-performance team environment.●Conduct regular team reviews to track progress and address challenges.Special Sales Events & Flexibility●Ensure readiness and execution excellence for special sales days like Prime Day, Independence Day,Republic Day, etc.●Work closely with platforms to maximize visibility and sales during these events.●Be prepared to work on holidays and weekends during peak sales periods or to resolve urgent operationalissues.Key Skills & Qualifications● Education: Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).● Experience:○6-8 years of experience in e-commerce or quick commerce sales & account management.○Proven track record of achieving sales targets and managing high-performing teams.○Experience in building partnerships, negotiations and expanding online portfolios.● Skills:○Strong interpersonal and relationship-building abilities.○Strong negotiation and communication skills.○Analytical mindset with the ability to interpret data and drive data-informed decisions.○Exceptional organizational skills to manage multiple platforms and operational tasks.

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