IT Operations

Company Description Brightstone specializes in providing expert consulting and innovative technology solutions tailored to the asset and wealth management industry. With expertise in investments, data and analytics, operations, and technology solutions, Brightstone helps clients tackle complex projects, implement digital innovations, and enable AI solutions safely. The company takes pride in delivering end-to-end solutions and offers specialized resourcing to meet unique challenges. Brightstone is driven by a passion for technology and a commitment to creating meaningful advancements in the asset management sector.Role Description This is a full-time remote position for an IT Operations & Security Manager which involves run and improve Brightstone's internal IT systems, tools, and security. This includes cloud services, internal applications, devices, and vendor coordination.What We're Looking For We are looking for an IT Operations Manager to run and improve Brightstone's internal IT systems, tools, and security. This includes cloud services, internal applications, devices, and vendor coordination. Your main focus will be IT operations, internal tools, security processes, and helping the team work efficiently. Experience with Azure, Microsoft 365, low-code tools, scripting, and IT security best practices is important. You will also work with external security vendors and help shape our IT strategy. The role is fully remote with occasional meetups.Key ResponsibilitiesManage internal IT infrastructure (Azure, M365, networking, devices)Build internal tools using low-code platforms or custom scriptsWork with external security vendors on protection and monitoringProvide IT support and manage onboarding/offboardingAutomate routine IT tasks to improve efficiencyEnsure compliance with standards like SOC2, GDPR, ISO 27001Manage IT and security vendorsMonitor systems, handle incidents, and perform root-cause analysisMaintain IT documentation and train employeesContribute to long-term IT planning and improvements Required CompetenciesStrong IT operations background across cloud, devices, and networksExperience with internal tools (Power Platform, scripting, Python, PowerShell)Knowledge of Azure AD/Entra ID, Azure Monitor, and M365 adminUnderstanding of IT security basics (IAM, encryption, endpoint protection)Experience working with vendors and external IT partnersAbility to automate routine tasks Key ObjectivesManage and improve internal IT infrastructure and systemsEnsure security and compliance with industry standardsBuild and automate internal tools to improve efficiencyCoordinate with external security vendors and IT partners Key DeliverablesIT Infrastructure: Well-managed Azure and M365 environments with reliable networking and devicesInternal Tools: Custom tools and automation using Power Platform, Python, or PowerShellSecurity Framework: Compliance with SOC2, GDPR, and ISO 27001 standardsVendor Management: Effective coordination with external security and IT vendorsIT Documentation: Comprehensive documentation and employee training programs Working StyleManage IT operations, internal tools, and security processesWork with external security vendors and IT partnersProvide IT support and manage employee onboarding/offboardingFull remote work with occasional meetups Technology Stack Azure, Microsoft 365, Power Platform, Python, PowerShell, Azure AD/Entra ID, Azure Monitor Preferred SkillsExperience with ITSM tools (ServiceNow, Jira Service Management)Knowledge of SIEM, EDR, and vulnerability scanning toolsExperience with backup, DR, and IAM solutionsDevelopment experience (.NET or Python)Security or cloud certifications