Production Analyst
6 days ago
Job Description :We are seeking a highly motivated and experienced Production Analyst / Process Owner / Workflow Coordinator with a minimum of 4 years of experience in automation, support operations, and process optimization. The ideal candidate will have hands-on experience with RPA tools (preferably UiPath), strong exposure to ticketing systems like ServiceNow and JIRA, and a solid understanding of Agile methodologies. Exposure to AI tools and bot monitoring/reporting dashboards is a strong advantage.Key Responsibilities :- Act as a liaison between business teams and technical teams for process analysis and automation.- Develop and support RPA solutions using tools such as UiPath, Power Automate, and Automation Anywhere.- Coordinate workflow automation efforts, ensuring alignment with business goals and compliance standards.- Collaborate with cross-functional teams in an Agile environment, participating in sprint planning, scrums, and retrospectives.- Monitor, triage, and resolve incidents via ServiceNow and JIRA within defined SLAs.- Support bot performance monitoring and create dashboards using MI reporting tools.- Contribute to continuous improvement of automated processes and workflows.- Provide off-hour or flexible shift support based on business needs.Required Skills & Experience :- 4+ years of experience as an IT Analyst, Process Owner, or Workflow Coordinator.- Hands-on experience with RPA tools : UiPath (preferred), Power Automate, Automation Anywhere.- Experience working in IT Support teams with flexible or rotating shifts.- Strong working knowledge of ServiceNow, JIRA, and Agile delivery frameworks.- Exposure to AI-based tools and technologies is a plus.- Experience with MI (Management Information) reporting tools for bot performance tracking and dashboarding is an added advantage.- Excellent problem-solving, communication, and documentation skills.Nice to Have :- UiPath Certification or equivalent RPA tool certifications.- Experience working in large-scale automation projects or transformation initiatives.- Familiarity with ITIL processes. (ref:hirist.tech)
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Associate Product Analyst
4 weeks ago
Gurugram, India S&P Global Market Intelligence Full timeWhats in it for you: As an Associate Product Analyst, youll be working closely with product owners, development, QA, and operation teams in an Agile and/or waterfall environment. Trade Processing has a requirement for a Business Analyst to support the MarkitWire, Trade Manager and TradeServ platforms for Rates, Credit and Equities asset classes. The role...
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Product Analyst
2 weeks ago
Gurugram, India NPS Prism Full timeProduct Analyst | Gurugram | Hybrid WHO WE ARE & WHAT MAKE’S US A GREAT PLACE TO WORK NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on...
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Product Analyst
2 weeks ago
Gurugram, India NPS Prism Full timeProduct Analyst | Gurugram | Hybrid WHO WE ARE & WHAT MAKE’S US A GREAT PLACE TO WORK NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on...
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Product Analyst
2 days ago
Gurugram, India UnifyApps Full timeAt UnifyApps, we are on a mission to streamline digital experiences and enhance productivity through innovative applications. We are currently seeking a Product Analyst who is passionate about using data to inform product strategy and improve user experience. As a key member of our product team, you will play an essential role in understanding market trends,...
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Production Support Analyst
2 weeks ago
Gurugram, India FNZ Group Full timeDescription What would you accomplish as a Production Support Analyst? As an Analyst, your role goes beyond traditional application support. You’ll investigate and resolve complex operational issues affecting critical business processes, ensuring seamless performance across systems and workflows. By analyzing root causes and implementing preventative...
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Production Support Analyst
2 weeks ago
Gurugram, India FNZ Group Full timeDescription What would you accomplish as a Production Support Analyst? As an Analyst, your role goes beyond traditional application support. You’ll investigate and resolve complex operational issues affecting critical business processes, ensuring seamless performance across systems and workflows. By analyzing root causes and implementing...
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Associate Product Analyst
4 weeks ago
Gurugram, India EDGE Executive Search Full timeThe Company Our client is a global company in the fintech sector that is a JV between two world leaders one, a global giant in the derivatives space and second, a world leader in financial research and analytics. The company is formed by merging two entities, both of which are highly profitable companies with a combined track record of 80 years. Our...
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Analyst Product Operations
2 weeks ago
Gurugram, India NPS Prism Full timeCompany Name: NPS Prism Asia Private Limited Title: Analyst Product Operations (Alteryx or Tableau Development and Communication of Analysis in English) Reports to: Team Manager (in NPS Prism India Hub) Location and Mode : Gurugram (Mode Hybrid 2 days in office and 3 days from home) Company Profile: NPS Prism is a market-leading, cloud-based SaaS...
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Business Analyst
4 weeks ago
Gurugram, India DGN INFOSOLUTION PVT. LTD. Full timeBusiness Analyst Location: Gurgaon Company: Blu Parrot Ventures Role Overview We are looking for a Business Analyst with a minimum of 2 years of experience to join our team and contribute to the development of our HR technology solutions. The primary responsibility will be planning and documentation, ensuring clear, comprehensive, and structured artifacts...
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Product Analyst
4 weeks ago
Gurugram, India Meant To Be Inc Full timeThe Role As part of our Product Analytics team , you will own the measurement framework for how we understand users, app engagement and growth loops. You'll partner with product, engineering, and ML teams to define key metrics, build scalable analytics pipelines, and uncover insights that directly shape our user experience and drive business growth. What...
