Certinia PSA Consultant

Key Responsibilities :

- Implement, configure, and customize Certinia PSA to meet organizational needs.

- Develop, streamline, and optimize PSA workflows to enhance automation and operational efficiency.

- Collaborate with business stakeholders to gather requirements, define solutions, and ensure successful project delivery.

- Integrate Certinia PSA with other enterprise applications (e.g., CRM, ERP, HCM).

- Provide end-user training, create documentation, and deliver ongoing system support.

- Troubleshoot and resolve functional and technical issues within the PSA Technical Skills :

- Proven hands-on experience with Certinia PSA / FinancialForce PSA modules.

- In-depth knowledge of project management, resource management, and billing workflows within PSA.

- Expertise in workflow automation and process optimization within the Certinia ecosystem.

- Solid understanding of the Salesforce platform : configuration, customization, and basic administration.

- Strong analytical and problem-solving skills with excellent verbal and written communication Qualifications :

- Salesforce Administrator or Certinia PSA certification(s).

- Experience in professional services or consulting environments.

- Familiarity with APIs and integration tools like MuleSoft, Dell Boomi, or Workato.

(ref:hirist.tech)

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