Salesforce Developer II, DSP Tech, Last Mile

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: We are seeking an experienced Salesforce Developer to join our team at Last Mile DSP Tech. This role involves engineering leadership with significant strategic impact and high visibility. The ideal candidate thrives in ambiguous environments, possesses strong technical skills, project management expertise, and has a proven track record of building products and APIs from scratch. You should be able to think both strategically and tactically, demonstrate innovation, possess effective engineering leadership and communication skills, and be highly team-oriented. Excelling in cross-functional collaboration and adept at integrating diverse technologies into scalable, user-friendly products is essential. You will play a crucial role in shaping and defining the design of our Salesforce.com organization.Key job responsibilities - Oversee the configuration and coding of new and existing Salesforce features, including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and third-party applications. - Develop solutions in Salesforce.com utilizing Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs. - Support system integrations across the native Salesforce ecosystem, backend services, and AWS technologies. - Collaborate with product managers and program teams to deliver customized solutions that meet business requirements, enhance user experience, and generate tangible business value. - Engage in planning and analyzing requirements for system enhancements, translating them into well-architected solutions that leverage the Salesforce platform and products effectively. - Proactively identify opportunities to leverage Salesforce innovatively to improve existing business processes, support rapid organizational scaling, and provide expertise on when to use configuration vs. code vs. out-of-the-box products. - Handle Salesforce support requests and address escalated user needs by providing timely and comprehensive resolution to technical challenges and business support issues.About the team It's no secret that Amazon relies on its technology to deliver billions of packages every day to its customers - on time, with low cost. Our Last Mile technology division builds software solutions that work across our vendors, delivery stations and carriers to optimize both time & cost of getting packages into the hands of our customers. This remains a fast growing business, and our technical journey has only started. With rapid expansion into new geographies, unique delivery models for products ranging from Fresh groceries to big-screen TV's, and growing number of shipments worldwide, we will need innovative solutions to scale our software to meet these opportunities. BASIC QUALIFICATIONS: - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - Bachelor's degree in computer science or equivalent - 2+ years of Salesforce development experience utilizing Apex, Visualforce, Lightning component frameworks, triggers, batch Apex, and Salesforce APIs in a large organizational setting. PREFERRED QUALIFICATIONS: - Knowledge of engineering practices and patterns for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience writing technical documents, project plans and progress reports to leadership and to stakeholders - 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and operations experience - In-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture. - Experience with Salesforce Lightning, Salesforce Service Cloud and Experience Cloud - Salesforce Administrator or equivalent experience - Salesforce Platform App Builder or Developer (DEV-401) Certification or equivalent experience - Verbal/written communication skills, including an ability to effectively communicate with both business and technical teamsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.