2IC / Team Leader

ABOUT US

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

ABOUT THE ROLE

Are you a senior administrator ready to take the next step in your career? Or an experienced team leader with a passion for keeping things running smoothly behind the scenes? Join our high-performing Adelaide CBD Clinic as a Second-in-Charge (2IC) and help lead a dynamic team committed to making a real impact in the field of occupational health.

Reporting directly to the Practice Manager, you'll be their right hand — stepping up to support team performance, client satisfaction, and operational excellence across the clinic.

DUTIES

No two days are the same, but your role will include:

• Coordinating day-to-day clinic operations to ensure a seamless patient and client experience

• Supervising and supporting admin/reception staff — leading by example

• Assisting with recruitment, onboarding, and performance support

• Embedding a strong culture of customer service and professionalism

• General reception and administration duties (phones, bookings, invoicing, etc.)

• Processing medical bookings and assessments

• Managing results and administering health questionnaires

This is a fantastic opportunity to build on your existing admin experience, step into leadership, and grow in a fast-paced healthcare environment. 

CANDIDATE REQUIREMENTS

We're after someone with:

• Strong administrative experience (healthcare background preferred but not essential)

• Some previous team leadership or supervisory experience (reception, admin or similar roles)

• A proactive, people-first mindset — you're a motivator and a problem-solver

• Excellent communication and organisational skills

• Confidence using computers and software systems (Clarity/Best Practice experience a bonus)

• A genuine passion for customer service and patient care

Whether you're already leading a team or you're a senior admin ready for the next step — we’d love to hear from you.

WHY JOIN US?

• Ongoing training and development
• Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
• Paid parental leave
• Numerous discounts including travel, gym membership and health insurance options
• Novated Leasing
• Discounted fees for various medical services e.g. pathology, radiology and travel health
• Employee Assistance Program
• Focus on corporate social responsibility e.g. fundraising, supporting community events

HOW TO APPLY

As part of our pre-employment process, preferred candidates must provide a National Police Clearance conducted within the last 3 months.

Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.

DIVERSITY, EQUITY AND INCLUSION

At Sonic HealthPlus, we embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all. We honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace. 

We encourage applications from individuals of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations, religions and gender identities, reflecting the vibrant diversity of our communities. As an Equal Opportunity Employer, we value social and cultural diversity and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Sonic HealthPlus prioritises accessibility and we are happy to adjust our recruitment processes to support all candidates. If you require more information about our diversity, equity and inclusion framework or would like assistance with your application, please contact us at ********************************.