Customer Service Representative

12 hours ago


Konkan Division, India NIIT Full time

#NIIT is Hiring 🚀 Join our MNC Healthcare Client as a Customer Service Specialist (Voice – HRO Process) If you love helping people and delivering great customer experiences, this role is for you We're looking for enthusiastic, customer-focused talent to join our team in Airoli, Mumbai . 🌟 Role Highlights Job Type: Customer Support – Voice Location: Work from Office (Airoli) Schedule: 5 days working, rotational week-offs Shift: Night shift Cab: One-way 🔍 What You’ll Do Handle inbound calls & resolve customer queries Deliver first-call resolution Maintain AHT, CSAT & compliance metrics Document interactions properly Share ideas to improve processes 🎯 Who Can Apply Great communication skills Comfortable with night shifts Basic MS Office & computer knowledge Eligible Degrees: B.Com, BBA, B.Pharma, B.A, B.Sc ❌ Not Eligible: B.Tech, BCA, B.Sc IT ✔ Undergraduates can also apply💼 What You Get Strong career growth opportunities Performance-based incentives Skill development programs 5-day workweek & work-life balance Fun, engaging work culture Insurance benefits 📩 Apply Now: Jasleen.2.Kaur@niitmts.com 📞 Contact: 7042458078#Hiring #CustomerService #HealthcareJobs #VoiceProcess #Airoli #MumbaiJobs #NIIT #JobOpening #NowHiring



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